1 of 1 Permanent Customer Insight Jobs in Surrey

Head of Customer Success We are recruiting strategic and dynamic Head of Customer Success to lead and grow our newly formed Customer Success team. In this role, you will be responsible for ensuring customers have a seamless onboarding experience, driving long-term customer satisfaction, retention, and … growth. You will have the opportunity to join a fast-paced environment that values innovation, collaboration, and a customer-centric approach. The Head of Customer Success will play a key leadership role in defining the vision and execution of our customer and client success strategy in a … working cross-functionally with Sales, IT, and Operational teams to deliver exceptional service and value to our clients. Skills and Experience: Proven leadership in customer success, managing teams focused on onboarding and retention. Experience building high-performing, customer-centric teams. Cross-functional collaboration within matrix structure organisations. Strong More ❯