Service Delivery Manager
- Hiring Organisation
- WTW
- Location
- Surrey, United Kingdom
- Employment Type
- Full Time
directly. Description We are seeking a Director‐level leader with end‐to‐end accountability for service quality, operational improvement, and experience outcomes across Service Delivery to join our Service Delivery function and own the identification, shaping, and delivery of high‐impact service and operational improvements across technology … reliability, experience, efficiency, and profitability. The focus is on driving realised outcomes that drive measurable impact. Collaborating closely with senior leaders across Service Delivery, Service Management, Technical Operations, Incident Response, Engineering, and Product, this role will align stakeholders, lead change across boundaries, and ensure improvements are embedded into ...