Kingston Upon Thames, Surrey, United Kingdom Hybrid / WFH Options
Ashdown Group
ITSupportEngineer - 1 st and 2 nd Line - Kingston, Surrey - Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable ITSupportEngineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd … line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note - hybrid working is offered - 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and … resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and More ❯
ITSupport/Cyber SupportEngineer will assist in the implementation and ongoing support of secure cloud and on-premises infrastructure. This position plays a key role in cybersecurity monitoring and the enforcement of security policies. While this role will act as a central point of contact for cloud and cybersecurity matters, it will … be closely supported by a senior engineer and external consultants engaged on an ad hoc or project basis. Key Responsibilities Assist with the configuration and support of secure cloud services (e.g. Azure, Microsoft 365). Monitor cybersecurity tools and controls under the direction of senior colleagues. Support the rollout and enforcement of security policies such as MFA … and endpoint protection. Provide support on IT projects, system upgrades, and internal documentation. Perform routine system health checks and support incident response activities. Support scheduled backups and recovery testing procedures. Respond to helpdesk enquiries across multiple UK locations. Provide occasional support to international locations as the organisation grows globally (some international travel may be required More ❯
We are looking for a ITSupportEngineer to join our Culligan UKI IT team. In this position, you'll play a crucial role in delivering first class ITsupport as you troubleshoot hardware and software applications across the UK and Ireland. Your contributions will be essential in providing outstanding first and second line … support and collaborating on exciting IT projects designed to enhance our current business systems. In this dynamic and hands-on position, you'll engage in all facets of business support and development related to IT. You'll have the opportunity to work independently as well as collaborating with team members based in different business units across Culligan … with experience in complex and fast-paced environments. Respond to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft More ❯
Hiring: Senior ITSupportEngineer I'm working with a large, well-established independent boarding school that's looking for a Senior ITSupportEngineer to join their dynamic in-house tech team. Location: Surrey Salary: £34,000 – £38,000 Hours: Full-time, 40 hrs/week, all year round Start: ASAP This is … a fantastic opportunity for someone who enjoys variety, ownership, and working across a large site with a complex IT landscape. Youll be hands-on with a broad mix of technologies — from Microsoft 365 and Google Workspace to networking, virtualization, security, and device management — while playing a key role in delivering IT strategy and user experience improvements. Key responsibilities … include: Providing 2nd/3rd line support across cloud, infrastructure, and networking Managing and maintaining IT systems (servers, storage, backups, network services) Supporting users (staff & students), resolving escalated issues and managing helpdesk operations Implementing and maintaining IT security best practices Contributing to IT projects and life-cycle planning alongside the IT Operations Manager Were looking More ❯
Our client is looking for an experienced IT Infrastructure SupportEngineer to join their team in Redhill, Surrey. In this role you will be responsible for managing and supporting both internal and customer IT infrastructure, ensuring smooth operations and high service availability. This is an excellent opportunity for a committed professional to contribute to a global … organisation, providing excellent technical support across various platforms and products. Working structure: Onsite for 6 months, then hybrid Key Responsibilities:Provide hands-on technical infrastructure and user support and manage internal and customer systems.Take part in global IT Infrastructure projects (Migrations, Implementations, Rollouts)Maintain and support corporate and customer servers, networks, and IT equipment.Ensure server … and continuity services.Advanced Windows OS administration skills, including Active Directory, Group Policies, user/group management, and PowerShell.Extensive experience with server and storage hardware (NAS, SAN).Solid understanding of IT Security, including antivirus, hard drive encryption, and client hardening.Experience with High Availability environments, including clustering and disaster recovery.Strong technical understanding of IP network fundamentals.Must be eligible to achieve Direct More ❯