IT Support Technician | Redhill | £27,000 - £30,000 Are yu an aspiring IT professional with gained hands-on experience and looking to level up your career within a dynamic, fast-growing Managed Service Provider Do you thrive on solving problems, delighting users, and working with cutting-edge tech in a collaborative environment? This is your chance to … and the wider technical team, all while expanding your own skills and exposure to the world of MSPs. Day-to-Day Responsibilities: Be the front-line hero for customer IT support queries via phone and email Log, track, and resolve cases using the ITSM tool Work with technologies such as Microsoft 365, Windows, networking, virtualisation, backups & more Assist in … knowledge base articles and internal support documentation Escalate issues effectively when needed, while owning the resolution process About You You are someone who has already dipped your toes into IT support—maybe in a helpdesk or internal IT role—and you are now ready to take the next step into the MSP world. You will be passionate about More ❯
provider in Surrey.They have built an enviable client base over the years and are looking to expand their business and product offerings to their clients. Their dynamic approach to IT support and excitement in the industry sets them apart from other businesses in their class! With innovative technologies at their finger tips, the business has diversified with many new … product and service offerings over the years and as such, the need to increase the team has never been more prevalent. The Opportunity: Working as an IT Support engineer You will be providing 1st and 2nd line support to a diverse network of existing clients You will be the ‘voice’ of the business, the first port of call to … numerous long-standing clients, so the need to be clear, concise and upholding the company’s values is essential As the IT Support Engineer, you will be providing support over the phone, by email, remote session and onsite as required Working with the company’s internal systems, you will log and update all support tickets in a timely manner More ❯
Holmethorpe, Redhill, Surrey, England, United Kingdom
QA
Employer description: nTrust was founded in 2002 to provide the very best IT support and IT services. The distinction that stands nTrust apart is the decades of experience the Directors, Russ and Eric had, running IT departments for large companies, prior to starting this business. Responsibilities: First line support for all clients, from first call to ticket More ❯
Not just an IT support role - Join a company that actually invests in you We're working with a long-standing, people focused MSP, that's known for it's supportive culture and genuine career development. Whether you're starting out in your IT journey or looking to deepen your technical skills, this team offers the training … a call centre or a "burnout-heavy" helpdesk, you'll join a close-knit team of 10, working across a wide range of tech and clients. What's in it for you: 1st Line - Up to £27k DOE/2nd or 3rd Line - Up to £45k DOE + bonus Gym access + wellness perks Friendly team culture & regular socials … people here stay and grow Career progression 1st Line Support: Perfect if you're a recent graduate in a related field or you've got 1+ years in an IT support role. You'll handle day to day queries, learn tools like Office 365 and networking and build your skills in a supportive environment. 2nd/3rd Line Support More ❯
