1 to 25 of 40 Permanent Microsoft 365 Jobs in Surrey

Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/… offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles Must have HALO ITSM ticketing system experience Strong knowledge of Microsoft Entra Microsoft 365 and Windows 10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with More ❯

the wider technical operations team. * Attend weekly project planning and team collaboration meetings. What We're Looking For: * Proven experience in delivering IT infrastructure projects. * Strong technical background in Microsoft 365, Windows Server environments, networking, firewall solutions, and security services. * Familiarity with Google Workspace, AV solutions, and security standards such as Cyber Essentials. * Excellent communication skills and … SLAs in customer-facing roles. * Ability to manage multi-site or multi-level client environments is desirable. * Prior experience working within the Education sector would be beneficial. Key Skills: * Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive) * Microsoft Endpoint Manager (Intune) * Google Workspace & Chrome Enterprise Management * Windows Server (Active Directory, Group Policy) * Networking (VLANs, wireless security More ❯

is ideal for someone who thrives in a fast-paced environment and enjoys working with a wide range of technologies. Key Responsibilities Provide high-level technical support across Windows, Microsoft 365, networking, and cloud environments Act as an escalation point for junior service desk engineers Manage and resolve complex incidents and service requests within agreed SLAs Support … sector , or a combination of both This background will help you excel in handling varied client needs and complex multi-site technical environments. Technical Skills (Desired) Strong knowledge of Microsoft 365, Azure AD/Entra ID Windows Server administration (AD, DNS, DHCP, GPO) Networking fundamentals (VLANs, firewalls, switches, Wi-Fi) Virtualisation technologies (Hyper-V, VMware) Backup technologies More ❯

Provide on-site first and second-line support across client networks and devices Maintain, configure, and troubleshoot Windows and Mac environments, servers, and Active Directory Support cloud systems including Microsoft 365, Google Workspace, and Entra ID Install, update, and maintain hardware and software across multiple sites Manage network equipment and connectivity, diagnosing and resolving faults Support audiovisual … years’ experience in an ICT support role, ideally within the education sector Strong knowledge of Windows Server, Active Directory, Group Policy, DHCP, DNS Good understanding of cloud platforms (Microsoft 365, Google Workspace, InTune, Entra ID) Familiarity with networking fundamentals , switches, and topology design Experience supporting MacOS, iOS, and mobile devices Excellent problem-solving skills and a customer More ❯

including Azure cloud environments, on-premise servers, storage, and networking. Maintain and enhance network infrastructure (LAN/WAN, firewalls, VPNs, wireless) to ensure reliability and performance. Administer and support Microsoft 365, Active Directory, and other core enterprise platforms. Collaborate with global infrastructure teams to align regional operations with global standards and best practices. Contribute to the design … of experience in IT infrastructure roles, ideally supporting regional or global environments. Strong hands-on expertise across cloud platforms (Azure, AWS), networking, firewalls, and server infrastructure. Proven experience with Microsoft 365, Active Directory, and virtualization technologies (VMware, Hyper-V). Familiarity with Infrastructure-as-Code (IaC) and automation tools (e.g., Terraform, Ansible, PowerShell) is highly desirable. Excellent More ❯

to the organisations digital transformation roadmap by embedding automation and AI into our operations and business. This will involve building AI-powered conversational agents and automating business processes using Microsoft Power Platform tools like Power Apps, Power Automate, and Power Virtual Agents (part of Microsoft Copilot Studio). Their key responsibilities will be: Chatbot Development: Design, build, and … tasks, often incorporating AI capabilities. Application Development: Develop intelligent business applications with Power Apps, leveraging AI Builder and other tools to enhance functionality. Integration: Integrate Power Platform solutions with Microsoft 365 services (like Teams and SharePoint) and other third-party systems or APIs. Data & AI Integration: Utilize AI Builder and machine learning models to add intelligence to … applications and automations. Collaboration: Work closely with business analysts, stakeholders, and end-users to understand requirements and ensure solutions meet business objectives. Essential Skills & Knowledge: Microsoft Power Platform: Deep knowledge of Power Apps, Power Automate, Power BI, and Dataverse. AI & Machine Learning: Experience with AI automation tools, machine learning models, and AI Builder for enhanced functionality. Copilot Studio: Expertise More ❯

WAN/LAN implementation and support oForti manager and Analyzer administration and management. oVoice (Mitel cloud PBX) administration. oProcess and technical Documentation. oCloud Services administration and management (AWS workspace, O365 License allocation, O365, EMS, SharePoint, MS Team and Intune Administration etc.) oVMWare & vCenter support, installation, management and maintenance. oVeeam Backup/restore administration oHardware configuration review and sizing for servers … projects. Experience with managing multiple complex IT Infrastructure projects with multi-disciplined teams Experience with application deployment Experience with Cloud Architecting for AWS and Azure. Hands on experience in Microsoft 365 services including sharepoint and exchange online administration and governance. Experience in public DNS services and domain registration/change Experience in PKI, KMS services along with … solutions Strong influence skills with the ability to motivate other parts of the business locally/abroad to engage EDUCATION Engineering Strong English Language Proficiency Microsoft certification for M365 services Knowledge of ITSM tool More ❯

begin their journey. Your Future Starts Here PURPOSE OF JOB: The Internal Commercial Executive (ICE) role is a sales role is to support the Commercial Executives with proactively managing Microsoft Agreement to help drive profitability within the Microsoft Practice. KEY RESPONSIBILITIES: Working with the CEs to manage the Inbox and Internal queries relating to licensing, commercials and cost … and HB potential savings to customer (using Quantum) Incentives Understand all incentive programs and how to make money through Microsoft. Look to introduce Program utilisation when engaging with customers. Microsoft Licensing Agreement Management Internal Commercial Executive should understand all pricing, offers, promotions and concessions (understand recent concessions offered) Understand Commercial Agreements Be able to cost model options for Microsoft … or equivalent in English and Mathematics DESIRABLE: GCSE grades A*-C or equivalent in ICT or Business Studies Professional Qualifications Current Microsoft Licensing Sales Expert (MLSE) Azure Fundamentals M365 Fundamentals Years of Experience Minimum 1 years working with Microsoft licensing Other Requirements Detailed understanding of all Volume Licensing Programs/Contracts SMB Programs: OV, OVS etc. MPSA: Program More ❯

Lead Support Engineer – Azure + M365, Networking (Twickenham or Epsom) - £80,000 Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business … knit team in London (Twickenham or Epsom) Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies – Azure, M365, Intune, AAD, Exchange, Entra Solid networking experience in Cisco and Fortigate Confidence dealing with major incidents, escalations and tricky support issues Comfortable with scripting (e.g. PowerShell) and endpoint management tools … the service desk. If you’re looking for a technically stimulating role in a business that genuinely values training and development – get in touch! Lead Support Engineer – Azure + M365, Networking (Twickenham or Epsom More ❯

33k - £37k Role Profile Key Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) Active Directory (user management, group policies, permissions) Azure AD More ❯

33k - 37k Role Profile Key Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) Active Directory (user management, group policies, permissions) Azure AD More ❯

excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and network infrastructure (routers, switches, access More ❯

cabling and infrastructure, repairing and patching where necessary. Provide first-line technical support to staff and students, escalating issues where appropriate. Support the use of Google Workspace for Education, Microsoft Office, and other cloud-based or educational software. Ensure systems remain secure and up to date, maintaining antivirus and OS updates via WSUS. Maintain accurate IT asset records and … experience in an IT support or technician role, ideally within a school or educational environment. Strong knowledge of Windows Server, Active Directory, Group Policy, and networking principles. Experience supporting Microsoft 365, Google Workspace, and InTune device management. Hands-on experience with hardware installation, configuration, and troubleshooting. Excellent problem-solving and communication skills with a customer-focused approach. … Ability to work both independently and collaboratively within a team environment. A relevant IT qualification or certification (e.g., CompTIA, Microsoft, ITIL) is desirable. Benefits Competitive salary based on experience. Excellent opportunities for professional development and career progression. Supportive and collaborative working culture. Generous holiday allowance. Pension scheme and additional employee benefits. How to Apply If you’re an enthusiastic More ❯

and confidently. Advanced knowledge of Windows Server, Active Directory, and Group Policy. Solid understanding of networking concepts (firewalls, DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS/Remote Desktop and ideally Citrix Virtual App/Desktops. Hands-on experience with virtualisation technologies (VMware, Hyper-V). Familiarity with cloud platforms such as Microsoft 365, Azure, or AWS. Confident troubleshooting hardware, software, and infrastructure issues. Strong organisational skills and ability to prioritise multiple tasks. Live within 60 minutes of Redhill. What's In It For You: £35,000 - £45,000 base salary (willing to pay more for the right person) 5% performance bonus 22 - 25 days' holiday (rising with service) Company More ❯

cloud solutions on offer as well as ensuring the efficient and smooth running of both internal and client infrastructure. Key Requirements: Experience working in an IT helpdesk environment Experienced Microsoft 365 Administrator Experience working with Azure Active Directory and … Security Setup for Entire 365 Estates Experience maintaining Cyber Essentials/Essentials Plus compliant infrastructure Server administration to include Active Directory user and groups, Exchange/Office 365, file shares and permissions. Able to effectively communicate with team members, customers and managers and promote ideas and innovation. Methodical and adaptable approach to problem solving, must show More ❯

involved with hardware & software deployment, monitoring, security & reporting. This role requires hands on 1st - 3rd line experience with: Windows Server & Azure VMWare &/or HyperV Windows 10 & 11 Office 365, Azure AD & Entra ID Cisco switches & routers & network monitoring Any further experience with Commvault &/or Veeam backup would be beneficial but not essential. My client is a More ❯

Desk teams to ensure best practice and service continuity. Maintain infrastructure documentation, capacity planning, and monitoring systems. What You’ll Bring Strong hands-on experience in Azure administration and Microsoft 365 Enterprise. Experience managing infrastructure in a regulated environment. Proven background in people management and technical leadership. Solid understanding of cloud networking, security, backup, and monitoring tools. More ❯

administrative requirements as needed by TLP Technology. About You A basic understanding of IT support but someone who is willing to learn. Good understanding of Windows operating systems and Microsoft 365. Excellent communication and customer service skills. Self-motivated and able to work to deadlines. Strong problem-solving ability and calm under pressure. Positive attitude with a genuine willingness More ❯

projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience … in a similar ICT Technician, 2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a More ❯

maintain the systems that power our managed services platform. What You ll Do: Support and maintain Cloud2Me s core infrastructure, including servers, storage, and virtualisation environments. Manage Active Directory, Microsoft 365, and related identity and access services. Monitor system performance, capacity, and uptime, resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled maintenance tasks. More ❯

maintain the systems that power our managed services platform. What You'll Do: Support and maintain Cloud2Me's core infrastructure, including servers, storage, and virtualisation environments. Manage Active Directory, Microsoft 365, and related identity and access services. Monitor system performance, capacity, and uptime, resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled maintenance tasks. More ❯

for customers Log, manage, and resolve service requests using an IT Service Management tool Develop customer guides, knowledge bases, and internal processes Gain hands-on experience with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support More ❯

key technologies used within education settings. Manage Active Directory users, groups, permissions, and GPOs. Install, configure, and troubleshoot end-user devices, peripherals, and classroom technology. Maintain and support Office 365, SharePoint, Teams, and other cloud services. Assist with server maintenance, backups, patching, and monitoring. Work with the wider MSP team to provide seamless support across multiple sites. Provide … universities, or education-focused MSPs). Strong background in Managed Service Provider (MSP) support. Good working knowledge of: Windows OS & Windows Server Active Directory, DNS, DHCP, Group Policy Office 365 administration Networking fundamentals (LAN, Wi-Fi, VLANs) Remote support tools (RMM, ticketing systems) Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Desirable Skills Experience … technologies (interactive screens, smartboards, AV). Knowledge of safeguarding and data protection in educational settings. Experience with Azure AD, Intune, or other cloud management tools. Relevant IT certifications (CompTIA, Microsoft, ITIL). What We're Looking For A motivated, organised engineer who thrives in fast-paced environments and enjoys supporting users in education. Someone who is committed to high More ❯

onboarding projects ensuring seamless transitions with minimal downtime. You'll be deeply involved in the design, configuration, and migration phases, covering everything from network setup and server builds to Microsoft 365 integration and Citrix deployments. You'll also act as a technical escalation point, mentoring junior Engineers and driving continuous improvement across the team. What You'll … LLD) tailored to customer environments. Build and configure environments including networks, VPNs, servers/VMs, RDS/Citrix, and application hosting. Execute data and application migrations, including SQL and Microsoft 365. Coordinate with delivery assistants and communicate clearly with clients throughout projects. Deliver out-of-hours cutovers and manage post-go-live hyper care. Support upgrades and renewals for More ❯

You ll Do: Assist in delivering onboarding and migration projects to the Cloud2Me platform. Support the build and configuration of environments (servers/VMs, VPNs, networks, RDS/Citrix, Microsoft 365). Migrate user data, profiles, and applications from existing environments. Participate in discovery sessions, scoping, and documenting solutions. Support out-of-hours cutovers and post-go More ❯