Woking, England, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform rootcauseanalysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT … Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and rootcauseanalysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + More ❯
handle a wide range of tasks including data reviews, chargeable project work, investigating errors and omissions, reviewing calculation issues, managing change through support teams, rootcauseanalysis, change management, and client reporting and interaction. As a leader in the marketplace, WTW offers excellent opportunities for experienced pensions … individual member-related errors and complete rectification activities. Draft client notifications and project estimate reports. Perform chargeable tasks, including calculation automation, pension rectification, data analysis, letter review, and strategic change. Create change requests to improve processes and introduce automation, supporting testing and system error investigations. Provide rootcauseanalysis to help mitigate future risks. Manage tasks to deadlines and report progress. Deputise for your Team Leader when needed. Be a technical reference point on pension matters and activities. Support and mentor junior associates, providing regular feedback. Identify service improvements and communicate findings. Challenge procedures and suggest More ❯
provide guidance on system design and technologies. Responsible for Supplier Management for HW and SW release as per the vehicle timeline. Responsible to perform rootcauseanalysis on issues identified during validation and vehicle builds Manage a core engineering test team to ensure robust delivery of all … Ability to interface With QA Lead Regarding Release Schedules, Training, Testing Schedule Assistance, & Review Test Cases (soft skills are key) Able to perform Rapid RootCauseAnalysis (RCA) & Troubleshooting of Issues Management of a small technically focussed team of engineers. Experience of the Systems Development Lifecycle (V More ❯
implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross … reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with More ❯
implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross … reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with More ❯
implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross … reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with More ❯
Epsom, England, United Kingdom Hybrid / WFH Options
TLP Consultancy Ltd
VLVR (Vehicle Lifetime Value Reporting) reporting design, modelling, development and analysis. Working as part of a team you will be responsible for in depth analysis on the performance of Value Chain products, market trends and influencers. What you’ll be doing: Budgeting support, forecasting, Network targets, programme and performance … monitoring. Value Chain Reporting: data analysis activities Performance analysis to identify and make recommendations to TGB management on revenue opportunities for Value Chain products within the Network Specification of VLVR and website development requirements Development of appropriate supporting materials and training for After Sales field teams and the … Network in the use of VLVR website and reporting in order to maximise the benefit of the system Microsoft BI Report development Pricing – analysis of price changes and market trends, rootcauseanalysis to identify underperforming products/services Network and Field support with ad hoc More ❯
KPIs. Identifying and addressing underperformance and breaches. Assessing risks related to Vendor operations. Providing leadership and oversight in high-priority service incidents, ensuring robust rootcauseanalysis and preventative actions, timely communications and thorough documentation during the incident. Qualifications: Education: Bachelor's degree in Information Technology, Business More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Switch Tech Talent
with engineering teams and driving automation. What You’ll Do: ✔️ Maintain & configure observability platforms (e.g., Datadog) ✔️ Automate processes to improve efficiency ✔️ Lead incident response & rootcauseanalysis ✔️ Work with engineering teams on cloud operations & security What We’re Looking For: ✅ Experience in SRE/DevOps, managing 24x7 More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Premier Group
per day Key Responsibilities: Design, implement, and manage network security solutions (firewalls, VPNs, IDS/IPS) Monitor and respond to security incidents, perform root‐causeanalysis Conduct vulnerability assessments and penetration tests Develop and maintain security policies, standards, and best practices Collaborate with infrastructure and application teams More ❯
monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and rootcauseanalysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates More ❯
Reigate, England, United Kingdom Hybrid / WFH Options
Client Server
monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and rootcauseanalysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates More ❯
Godalming, Surrey, United Kingdom Hybrid / WFH Options
慨正橡扯
suitable for automation, aligned with both functional and non-functional needs. Continuously refine automation frameworks and testing processes to boost efficiency and quality. Conduct rootcauseanalysis of defects and collaborate with development teams to ensure prompt resolution. Actively participate in Agile ceremonies including sprint planning, daily More ❯
and timely communication; leading, monitoring and managing every step of a serious/major incident and seeing it through to resolution and beyond to rootcauseanalysis and further reporting and remediation actions. Another key purpose of this roles is to lead the cultural change required for More ❯
woking, south east england, united kingdom Hybrid / WFH Options
Manpower
data and identify areas for improvement or design enhancements. Integrate lessons learned from commissioned assets into the design and specification of future projects. Support rootcauseanalysis for operational issues and coordinate corrective actions with vendors and O&M providers. Additional Technical Responsibilities Contribute to risk assessments More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
Manpower
data and identify areas for improvement or design enhancements. Integrate lessons learned from commissioned assets into the design and specification of future projects. Support rootcauseanalysis for operational issues and coordinate corrective actions with vendors and O&M providers. Additional Technical Responsibilities Contribute to risk assessments More ❯
actions Support external audits, including third-party surveillance and customer inspections Maintain and improve the Quality Management System (QMS) Investigate product issues and drive rootcauseanalysis and corrective actions (8D, 5 Whys) Manage calibration processes and oversee control of test equipment Produce and manage quality plans More ❯
actions Support external audits, including third-party surveillance and customer inspections Maintain and improve the Quality Management System (QMS) Investigate product issues and drive rootcauseanalysis and corrective actions (8D, 5 Whys) Manage calibration processes and oversee control of test equipment Produce and manage quality plans More ❯
Kingston Upon Thames, Surrey, South East, United Kingdom Hybrid / WFH Options
Ashdown Group
include: Work with the team to implement, maintain and support Linux infrastructure Install, patch and maintain Solaris/RedHat/CentOS software Troubleshooting and rootcauseanalysis on Solaris/RedHat/CentOS Active monitoring of Unix and Linux systems Capacity planning The ideal candidate will have More ❯