22 of 22 Permanent ServiceNow Jobs in Surrey

of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯

As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform. Responsibilities: Deliver high-quality consulting services to install, configure, and integrate … software products from ServiceNow Develop custom software solutions as required through scripting and software development Prepare technical documentation as specified in customer contracts and as internally required Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI … peers as needed Work independently and actively support other Technical Consultants as mentor and team lead Lead sessions in implementation practices Required Skills/Experience: 3+ years as a Servicenow developer 1+year(s) in a consulting role, delivering software implementations preferable 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products) Expertise with JavaScript and ServiceNow JavaScript API More ❯

values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯

Delivery Manager . This is a key role within the business, managing a small IT service team, ensuring consistent service levels, and leading the ongoing transition from Jira to ServiceNow - so ServiceNow experience is essential . This is a fantastic opportunity for someone looking to take ownership in a hands-on role, with genuine potential to shape the direction of … and lead a team of 5 (with future growth planned) Ensure SLAs and KPIs are met and service performance is tracked and improved Own the migration from Jira to ServiceNow and manage both platforms during the transition Drive continuous service improvement initiatives Act as a point of escalation and manage vendor relationships Develop and maintain service documentation and processes Collaborate … Proven experience in a Service Delivery Manager or similar IT leadership role Strong knowledge of IT service management best practices (ITIL or similar frameworks) Essential hands-on experience with ServiceNow Familiarity with Jira , Microsoft 365, and general service desk operations Excellent communication and team leadership skills Strong organisational, problem-solving, and time management abilities Degree preferred but not essential The More ❯

Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership and technical expertise across the platform, ensuring scalable, secure, and … high-performing solutions. Key Responsibilities Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery. Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps. Lead client-facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints. Guide development teams … and ensure solution alignment with best practices and platform standards. Partner with internal and external stakeholders including Program Directors, Engagement Managers, Product Owners, and COE teams to support enterprise ServiceNow adoption. Own and evolve estimation models, technical collateral, and reusable solution assets. Serve as a hands-on architect during sprints, contributing to configurations and sharing platform expertise with delivery teams. More ❯

Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership and technical expertise across the platform, ensuring scalable, secure, and … high-performing solutions. Key Responsibilities Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery. Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps. Lead client-facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints. Guide development teams … and ensure solution alignment with best practices and platform standards. Partner with internal and external stakeholders including Program Directors, Engagement Managers, Product Owners, and COE teams to support enterprise ServiceNow adoption. Own and evolve estimation models, technical collateral, and reusable solution assets. Serve as a hands-on architect during sprints, contributing to configurations and sharing platform expertise with delivery teams. More ❯

and procedural definition testing is performed before handover to the IAM Operations team. Including full documentation in Confluence Manage and maintain process and workloads via ITSM and IAM systems (ServiceNow/Dell OneIdentity) Troubleshoot and resolve IAM-related issues and incidents related to SoD and RBAC Stay up to date with the latest IAM trends, technologies, and best practices What … problem-solving and analytical skills Strong communication and collaboration skills (Fluency in English both verbal and written; German is an advantage) Preferred Experience with Active Directory, Jira, Confluence and ServiceNow would be a plus Relevant certifications (e.g., CISSP, CISM, or similar) are a plus Experience with Microsoft PowerBI could be beneficial What we offer Flexible working from home and abroad More ❯

IT Service Delivery Manager Location: Surrey | Hybrid An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing organisation undergoing significant digital transformation. This role is ideal for a proactive and strategic individual with a More ❯

IT Service Delivery Manager Location: Surrey | Hybrid An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing organisation undergoing significant digital transformation. This role is ideal for a proactive and strategic individual with a More ❯

a well-established large organisation in the property industry, recognised for its commitment to quality and integrity. Job Description Act as a subject matter expert for HR systems, primarily ServiceNow and iTrent Develop, maintain, and improve HR reports and dashboards using Power BI and Business Objects Collaborate with HR and business stakeholders to understand reporting needs and deliver insights Configure … and customise ServiceNow HR workflows, case management, and service portals Lead on monthly and quarterly HR system upgrades, including testing and stakeholder sign-off Manage system access controls and ensure data security in line with company standards Troubleshoot and escalate system issues, ensuring timely resolution with internal teams or vendors Support HR projects and process improvements with strong project coordination … across the business Contribute to the ongoing improvement of data quality, system efficiency, and HR service delivery The Successful Applicant A successful HRIS Analyst should have: Solid experience with ServiceNow - this is essential Ideally experience with iTrent A creative, continuous improvement mindset Hands-on knowledge of ServiceNow and an understanding of its potential for improvement Strong reporting skills, with experience More ❯

enabled by any of the three major public clouds AWS, Azure or GCP Deep expertise in application modernization and Microservices Extensive experience in platform technologies, specifically Salesforce, SAP and ServiceNow Versed with Hybrid Cloud security solutions, including Cloud-native security. Experience in conducting Cloud assessments and migration approaches and methodologies, as well as Cloud design patterns including Landing zones. Understanding More ❯

globally. Opportunity to create scripts to automate repetitive tasks or scripts to enable faster troubleshooting. Help in the development and mentoring of team members in various technologies and the ServiceNow Platform. Suggest and implement improvements to internal processes. Work on technical and non-technical projects. Communicate with customers and our teams through case, phone, and other electronic methods. Create knowledge … complex issues and escalations while demonstrating exceptional technical understanding, business processes, and customer needs in a timely manner. Desirable Skills: Experience providing SaaS support. Experience developing applications within the ServiceNow Platform. Experience in diagnosing performance-related issues.. Experience using tools like Eclipse, Splunk, Xcode, Android Studio, and SauceLab. More ❯

as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a Driving licence with own More ❯

escalated incidents. What You'll Do Configure and manage SSIS integrations, ensuring accurate and secure data transfers Monitor, troubleshoot, and resolve integration issues, managing a ticket queue (e.g., via ServiceNow) Lead the design of new and existing data pipelines, adhering to change control processes Collaborate with stakeholders—including BAs, PMs, Architects, and Infrastructure teams Deputise for the Integration Manager during More ❯

escalated incidents. 🧠 What You'll Do ✅ Configure and manage SSIS integrations, ensuring accurate and secure data transfers ✅ Monitor, troubleshoot, and resolve integration issues, managing a ticket queue (e.g., via ServiceNow) ✅ Lead the design of new and existing data pipelines, adhering to change control processes ✅ Collaborate with stakeholders—including BAs, PMs, Architects, and Infrastructure teams ✅ Deputise for the Integration Manager during More ❯

essential; this will be a key consideration should multiple candidates be assessed for suitability. Experience with maintenance management systems (Excel-based or corporate bespoke). ITIL and/or ServiceNow experience is advantageous. Strong leadership and communication skills. Fluent in English (written and verbal). Commitment & drive; Is committed & high energy, willing to go the extra mile. Open for change More ❯

the HR Shared Services function and support Group HR and wider business reporting. Your new role To be successful in this role you will have substantial experience of iTrent, ServiceNow operating models, and a good working knowledge of reporting tools (such as Business Objects and Power BI). You will also have the ability to scope and develop reports needed … into solutions Configure and customise HR case management, employee workflows, and service portals Provide expertise in HR case management best practices Provide guidance and training to internal teams on ServiceNow HR functionality Configure, customise, and deploy HR workflows, case management, and knowledge management within ServiceNow Provide project management support, assisting in the coordination and organisation of broader project plans to … closely with the HR Systems and Data Manager on the continuous improvement of information systems, data and HR Shared Services related initiatives What you'll need to succeed Previous ServiceNow experience, ideally used iTrent What you'll get in return Competitive salary & profit share Flexible working Expenses travel/car allowance Extensive corporate benefits including, Private Medical, Pension 8% employers More ❯

other modules. Implementation of On Premise Application and SAAS Systems and data Integration Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. PI/PO ServiceNow Skills: Development and Test Functional/Technical Design Data Management Release Support Governance and Control Self-Learning Qualifications: Relevant IT degree or business degree, experience in consultancy For more information More ❯

data transformation project. The aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, a strong understanding of data structures and data modelling is key, and hands-on skills in More ❯

strategic software suppliers. This role will focus on licensing, cloud agreements, enterprise software solutions, and associated commercial conversations with Tier 1 vendors such as Microsoft, Salesforce, Oracle, SAP, Workday, ServiceNow, and Adobe. You'll work closely with senior IT and transformation stakeholders to shape category strategy, and ensure that supplier agreements are optimised for value, risk, and business alignment. Key More ❯

Description Job Title: Application Services Procurement Advisor Job Location: Sunbury-on-Thames (Hybrid, 3 days in the office/2 days from home) Contract Length: Until 31st December 2025 (Possibility of Extension) Industry: Oil and Energy, Procurement Working Hours: 7 More ❯

Mainframe product installation Willing to learn and grow future Mainframe Skills Eligible for UK Security Clearance (must have) Nice to have: Vulnerability management expertise Familiarity with ticketing tools (SM9, ServiceNow) Mainframe-related certifications are a plus More ❯