About the role: The ServiceNow Architect will oversee the technical implementation of ServiceNow for Fusion customers. As part of the Fusion professional Service team they will be expected to act as the subject matter expert within Fusion and develop the skills of other Fusion employees. They will also assist in the development of standard services offering that Fusion will sell … in the market. Main Duties & Responsibilities: ServiceNow Implementation: oManage the implementation of ServiceNow implementations to deliver outcomes and value to customer. o Understand customer requirements and translate these into ServiceNow design to deliver outcomes and value for the customer. o Provide ServiceNow best practice implementation guidance for the customer and Fusion delivery team. o Own the technical design for the … implementation of the ServiceNow platform based on ServiceNow and industry best practice. Technical Leadership o Coach and develop more junior Fusion employees in ServiceNow technology and best practices. o Develop Fusion standard methodologies and approach to ServiceNow implementation based on Fusion service methodologies. o Maintain certification in ServiceNow products in ITSM and related products. Experience: Minimum of 7 years of More ❯
Employment Type: Permanent
Salary: Health care, flexible working, birthday day off
providing second-line technical assistance to end-users. Coding and scripting would be a bonus Strong understanding of service management principles and ITIL framework. Familiarity with ITSM platforms, ideally ServiceNow to use the tool and help us improve it. Excellent problem-solving and analytical skills, with the ability to prioritise and manage multiple tasks effectively. Exceptional interpersonal and communication skills More ❯
various models of laptops, PCs, iPads, and phones. Key Responsibilities Take initiative in managing, responding to, and owning incidents and tasks in the support queue, with a preference for ServiceNow knowledge. Ensure accurate and timely tracking of incidents and calls, adhering to specific Service Level Agreements (SLAs). Demonstrate proficiency in troubleshooting hardware issues on Lenovo PCs (Desktops/Laptops More ❯
Data Centers or a similar environment is considered a significant advantage though not essentia. Experience with maintenance management systems (Excel-based or corporate bespoke). ITIL and/or ServiceNow experience is advantageous. Strong leadership and communication skills. Fluent in English (written and verbal). Commitment & drive; Is committed & high energy, willing to go the extra mile. Open for change More ❯
About the role: The ServiceNow Architect will oversee the technical implementation of ServiceNow for Fusion customers. As part of the Fusion professional Service team they will be expected to act as the subject matter expert within Fusion and develop the skills of other Fusion employees. They will also assist in the development of standard services offering that Fusion will sell More ❯
Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people … Join us as we pursue our purpose to make the world work better for everyone. Job Description The Director, CRM Sales is responsible for leading a rapid expansion of ServiceNow's CRM focused product lines in UK&I. This will be achieved through building, leading, mentoring, coaching and developing the team of Sales Executives across ServiceNow's evolving product portfolio. … units Achievement of annual sales goals on a quarterly and annual basis is required Build effective working relationships with Solution Consulting, Product Development, Customer Outcomes, Partner, Marketing and the ServiceNow executive team Qualifications In order to be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes More ❯
Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people … a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/support resources to bring into a deal, at the right time Qualifications To be successful in this role you … Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your More ❯
