16 of 16 Permanent Support Engineer Jobs in Surrey

JOB TITLE : 2nd Line Technical Support Engineer SALARY: £30,000 to £34,000 per annum Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 2nd Line Support Engineer but dealing with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems … If so, we may have the role for you! Due to new contract wins, my client, a trailblazing MSP are currently looking for a 2nd Line Support Engineer to come and join us at there site in Surrey. You will be the first point of contact for customers with IT related issues and receive these through our ticket … system, calls or emails. LOCATION : London/Surrey (SW) border JOB SPECIFICATION: 2nd Line Support Engineer Sitting within the helpdesk team within there surrey offices, you’ll be first point of contact for our customers Logging all technical related incidents and requests (either by phone or email), resolving them to your best ability in accordance with our service More ❯

Technical Support Engineer Location: Redhill Contract: Permanent We are recruiting for Technical Support Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a Technical Support Engineer, you will be responsible for 1st and 2nd line technical support on … required to work different shifts. Other benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role Requirements – Technical Support Engineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technical … support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku/L Band, LTE), Bespoke Virtual Environments and associated infrastructure. Managing raised concerns through to resolution, either directly, or with the assistance of internal and external resolver groups. To proactively monitor the GCSC networks, investigate alarms, issue More ❯

Position: Technical Support Engineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of our … vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support … key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness with the ability to work independently and take initiative. •Eager to continuously learn and support new systems and services. •Quick to absorb technical More ❯

Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical … chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: * Technical Support Engineer * Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded * Perform RF troubleshooting, analyse satellite link statistics, and More ❯

IT Support/Cyber Support Engineer will assist in the implementation and ongoing support of secure cloud and on-premises infrastructure. This position plays a key role in cybersecurity monitoring and the enforcement of security policies. While this role will act as a central point of contact for cloud and cybersecurity matters, it will be closely … supported by a senior engineer and external consultants engaged on an ad hoc or project basis. Key Responsibilities Assist with the configuration and support of secure cloud services (e.g. Azure, Microsoft 365). Monitor cybersecurity tools and controls under the direction of senior colleagues. Support the rollout and enforcement of security policies such as MFA and endpoint … protection. Provide support on IT projects, system upgrades, and internal documentation. Perform routine system health checks and support incident response activities. Support scheduled backups and recovery testing procedures. Respond to helpdesk enquiries across multiple UK locations. Provide occasional support to international locations as the organisation grows globally (some international travel may be required). Maintain disaster More ❯

Role: Onsite Support Engineer (2nd & 3rd Line Support) Location: Richmond (Hybrid Client Visits) Salary: Up to £40,000 Are you the type of IT professional who thrives on variety? Do you enjoy solving complex technical problems one day and helping a client optimise their systems the next? We’re looking for an Onsite Support Engineer to join a well-established IT services business, supporting SMEs across London. You’ll be delivering 2nd and 3rd line technical support across a range of environments, no two days will ever be the same. Why this role might be for you: Variety without chaos, support a diverse portfolio of SME clients, each with unique setups, technologies … to resolution. Face-to-face impact, build strong client relationships and see first-hand the value you add. The role: Providing onsite and occasional remote 2nd and 3rd line support to SME clients across the London area. Troubleshooting and resolving complex infrastructure issues across Windows Server, Office 365, networking, and more. Installing, configuring, and upgrading hardware and software. Working More ❯

Hiring: Senior IT Support Engineer I'm working with a large, well-established independent boarding school that's looking for a Senior IT Support Engineer to join their dynamic in-house tech team. Location: Surrey Salary: £34,000 – £38,000 Hours: Full-time, 40 hrs/week, all year round Start: ASAP This is a fantastic … Workspace to networking, virtualization, security, and device management — while playing a key role in delivering IT strategy and user experience improvements. Key responsibilities include: Providing 2nd/3rd line support across cloud, infrastructure, and networking Managing and maintaining IT systems (servers, storage, backups, network services) Supporting users (staff & students), resolving escalated issues and managing helpdesk operations Implementing and maintaining More ❯

IT Support Engineer - 1 st and 2 nd Line - Kingston, Surrey - Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support … a Windows and M365 environment. Please note - hybrid working is offered - 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device … support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop More ❯

Technical Support Engineer (2nd/3rd Line) Location: Redhill, Surrey (own transport required) Salary: £35,000 - £45,000 Permanent, Full-Time Benefits: 22days holiday (rising to 25 with service) Performance-based bonus. Company laptop provided. Ongoing training & development opportunities. Regular team socials and a fun, supportive culture. Are you an experienced IT professional ready to level up your … career in a dynamic and growing environment? Do you thrive under pressure, take pride in delivering outstanding support, and enjoy working with a variety of technologies and clients? This is your opportunity to join a highly successful Managed Service Provider (MSP) that supports over 400 businesses across the UK. Based in Redhill, this role offers the chance to work … Work alongside talented engineers in a collaborative, supportive environment. Gain exposure to a wide variety of technologies, clients, and industry sectors. Key Responsibilities: Provide 2nd and 3rd line technical support to clients via phone, email, and ticketing system. Take ownership of support queries through to resolution, escalating only when necessary. Troubleshoot and resolve complex infrastructure issues, both remotely More ❯

We are looking for a IT Support Engineer to join our Culligan UKI IT team. In this position, you'll play a crucial role in delivering first class IT support as you troubleshoot hardware and software applications across the UK and Ireland. Your contributions will be essential in providing outstanding first and second line support and … collaborating on exciting IT projects designed to enhance our current business systems. In this dynamic and hands-on position, you'll engage in all facets of business support and development related to IT. You'll have the opportunity to work independently as well as collaborating with team members based in different business units across Culligan UKI, offering assistance to … to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft 365 application support, Azure and Intune management, Enterprise financial systems More ❯

Our client is looking for an experienced IT Infrastructure Support Engineer to join their team in Redhill, Surrey. In this role you will be responsible for managing and supporting both internal and customer IT infrastructure, ensuring smooth operations and high service availability. This is an excellent opportunity for a committed professional to contribute to a global organisation, providing … excellent technical support across various platforms and products. Working structure: Onsite for 6 months, then hybrid Key Responsibilities:Provide hands-on technical infrastructure and user support and manage internal and customer systems.Take part in global IT Infrastructure projects (Migrations, Implementations, Rollouts)Maintain and support corporate and customer servers, networks, and IT equipment.Ensure server builds and networks comply … High Availability environments, including clustering and disaster recovery.Strong technical understanding of IP network fundamentals.Must be eligible to achieve Direct Vetted Status (DV).If you have a passion for Technical Support and excel in a fast-paced environment, we encourage you to apply! Apply now to become a valued member of our dedicated team! Established in Didsbury, Connexa Technology Ltd More ❯

One of our wonderful clients have re-engaged and I am now looking for a 2nd Line Technical Support Engineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication and customer service skills More ❯

One of our wonderful clients have re-engaged and I am now looking for a 2nd Line Technical Support Engineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication and customer service skills More ❯

will speak up (politely of course), but you do it because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the Technical Support Engineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the … for the ASC network. To review and rationalise small repairers. Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management. Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc Some technical understanding and ability is desirable but the role should not include the … areas of the UK should be expected, so the candidate must hold a relatively clean driving license and be flexible in working hours and patterns. Skills, Education & Experience Skilled Engineer with over 5 years experience Good depth of knowledge of consumer electronics goods markets Familiar with Excel and Microsoft office Understand and analyse service data such as RTAT etc More ❯

3rd Line Service Desk Engineer Epsom, Surrey As a 3rd Line Service Desk Engineer this role will be 5 days a week onsite My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL … and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rd Line Service Desk Engineer, you will be providing IT support to end users. Provide expert support and resolution on complex incidents and processes related to IT & Security. Participate in IT projects … Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within SLAs. 3rd Line Service Desk Engineer Benefits: Salary: c£45,000 - £50,000 per annum 22 days annual holiday (Increase to 27, 1 additional day per year worked) Healthy contributed pension scheme Private Health Care More ❯

Familiarity with monitoring tools such as Aria Operations and LogicMonitor, automation/scripting (PowerCLI, Bash), and patch management. About the Role I am looking for a Senior Managed Services Engineer with deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. You’ll be responsible for delivering exceptional … support and service to our enterprise clients, ensuring high availability, performance, and reliability across hybrid cloud infrastructures. This role is ideal for a self-driven professional who thrives in both independent and collaborative environments and is comfortable engaging directly with customers. You’ll be part of a growing team dedicated to providing proactive support and continuous improvement across … our managed service offerings. Key Responsibilities Deliver operational support and administration of VMware Cloud Foundation (VCF) stacks, ensuring availability, performance, and security. Configure, manage, and troubleshoot VMware NSX for micro-segmentation, edge services, and virtual networking. Operate and enhance Veeam Backup & Replication platforms for data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. Manage incidents More ❯