2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rd Line Service Desk Engineer, you will be providing IT support to end users. Provide expert support and resolution on complex … an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware, Hyper-V) Extensive knowledge of AD and AAD structure, configuration & administration Scripting (Batch, PowerShell, etc) Knowledge of security related concepts, frameworks, and tooling Experience on managing Centralised Antivirus, Application More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Lynx Recruitment Ltd
environments and technologies. Key Responsibilities Provide 2nd/3rd line technical support via phone, email, and ticketing Lead and support project work and customer onboarding Maintain and secure cloud infrastructure (patching, updates, backups) Mentor junior staff and manage incident responses Help evolve documentation and internal processes Requirements 3+ years in an MSP or similar IT environment Driving Liscence Strong … grasp of Windows Server, Active Directory, VMware/Hyper-V, Citrix/RDS Networking: DNS, VPN, firewalls Microsoft 365: Exchange Online, Teams, Entra ID Excellent troubleshooting and communication skills Team-oriented with a flexible, proactive mindset Package 22 days holiday (rising to 25) 5% annual performance bonus Laptop and phone Ongoing training and regular team events Please apply for More ❯
Our client is looking for an experienced IT Infrastructure Support Engineer to join their team in Redhill, Surrey. In this role you will be responsible for managing and supporting both internal and customer IT infrastructure, ensuring smooth operations and high service availability. This is an excellent opportunity for a committed professional to contribute to a global organisation, providing … excellent technical support across various platforms and products. Working structure: Onsite for 6 months, then hybrid Key Responsibilities:Provide hands-on technical infrastructure and user support and manage internal and customer systems.Take part in global IT Infrastructure projects (Migrations, Implementations, Rollouts)Maintain and support corporate and customer servers, networks, and IT equipment.Ensure server builds and networks comply with … security policies and standards.Manage email infrastructure, including Exchange, SPAM filtering, and MDM.Required Skills:In-depth experience with Office 365 and virtual environments (VMware)Strong knowledge of email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services.Advanced Windows OS administration skills, including Active Directory, Group Policies, user/group management, and PowerShell.Extensive experience with server and storage More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
Required Skills & ExperienceTechnical Expertise VMware Cloud Foundation (VCF): Strong experience deploying, supporting, and troubleshooting VCF environments, including key components of vCenter, ESXi, vSAN. VMware NSX: Solid understanding of NSX networking and security capabilities including DFW, routing, and NAT. Veeam Backup & Replication: Proven experience in backup configuration, restore testing, replication, and DR planning. Solid understanding of vSphere environments, distributed … Aria Operations and LogicMonitor, automation/scripting (PowerCLI, Bash), and patch management. About the Role I am looking for a Senior Managed Services Engineer with deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. You’ll be responsible for delivering exceptional support and service to our … You’ll be part of a growing team dedicated to providing proactive support and continuous improvement across our managed service offerings. Key Responsibilities Deliver operational support and administration of VMware Cloud Foundation (VCF) stacks, ensuring availability, performance, and security. Configure, manage, and troubleshoot VMware NSX for micro-segmentation, edge services, and virtual networking. Operate and enhance Veeam Backup More ❯
and 3rd line technical support to clients via phone, email, and ticketing system. Take ownership of support queries through to resolution, escalating only when necessary. Troubleshoot and resolve complex infrastructure issues, both remotely and on-site. Support onboarding of new clients and contribute to project delivery. Maintain high standards of customer service, documentation, and communication. Collaborate with internal teams … Minimum 1 year of 2nd line experience, ideally within an MSP environment. Strong technical understanding of: o Microsoft technologies (Windows Server, Active Directory, O365) o Virtualisation platforms (Hyper-V, VMware) o Remote desktop services (RDS, Citrix) o Networking (firewalls, switches, VPNs) o Backup technologies (Veeam, offsite solutions) Exceptional communication and customer service skills. Strong organisation and time management, with More ❯
with third-party vendors and internal teams Get stuck into customer onboarding and technical project work Tech You Will Work With OS & Servers : Windows Server, Active Directory, Hyper-V, VMware Virtual Desktop : Citrix, RDS Networking : Firewalls, switches, routers Backups : Veeam, off-site DR solutions Monitoring & Security : MSP-standard tools, documentation systems What You Bring 2nd Line level support in … an MSP environment Tech confidence across Microsoft ecosystems, networking & infrastructure Logical, structured problem-solving mindset with top-tier communication skills Customer-first attitude and ability to build strong, trust-based relationships Passion for IT, natural curiosity, and drive to grow your technical skill set Happy to pitch in with occasional (paid) overtime during peak periods A full UK driving More ❯
Fetcham, Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
About the Role I am looking for a Senior Managed Services Engineer with deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. You’ll be responsible for delivering exceptional support and service to our enterprise clients, ensuring high availability, performance, and reliability across hybrid cloud infrastructures.This … You’ll be part of a growing team dedicated to providing proactive support and continuous improvement across our managed service offerings. Key Responsibilities - Deliver operational support and administration of VMware Cloud Foundation (VCF) stacks, ensuring availability, performance, and security. - Configure, manage, and troubleshoot VMware NSX for micro-segmentation, edge services, and virtual networking. - Operate and enhance Veeam Backup … disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in root cause analysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of contact for customers, attending regular operational meetings and providing updates More ❯
Leatherhead, Surrey, South East, United Kingdom Hybrid / WFH Options
Recruitvirt
About the Role I am looking for a Senior Managed Services Engineer with deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. Youll be responsible for delivering exceptional support and service to our enterprise clients, ensuring high availability, performance, and reliability across hybrid cloud infrastructures. This … customers. Youll be part of a growing team dedicated to providing proactive support and continuous improvement across our managed service offerings. Key Responsibilities - Deliver operational support and administration of VMware Cloud Foundation (VCF) stacks, ensuring availability, performance, and security. - Configure, manage, and troubleshoot VMware NSX for micro-segmentation, edge services, and virtual networking. - Operate and enhance Veeam Backup … disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in root cause analysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of contact for customers, attending regular operational meetings and providing updates More ❯