2 of 2 Permanent Virtual Desktop Jobs in Surrey

go-to for 2nd line technical queries via phone, email, and ticketing systems Deliver first-class service and manage issues from start to resolution Support Microsoft Windows environments, servers, virtual desktops, firewalls, and more Collaborate with third-party vendors and internal teams Get stuck into customer onboarding and technical project work Tech You Will Work With OS & Servers : Windows … Server, Active Directory, Hyper-V, VMware Virtual Desktop : Citrix, RDS Networking : Firewalls, switches, routers Backups : Veeam, off-site DR solutions Monitoring & Security : MSP-standard tools, documentation systems What You Bring 2nd Line level support in an MSP environment Tech confidence across Microsoft ecosystems, networking & infrastructure Logical, structured problem-solving mindset with top-tier communication skills Customer-first attitude More ❯

or similar environment . 1 year minimum experience at 2nd line. Possess a good understanding of; Microsoft Windows based technologies (i.e. Active Directory), Servers (I.e. Hyper-V, VMware, Dell), Virtual Desktop (I.e. Citrix, RDS) Networking (i.e. switches, firewalls), Backups (i.e. Veeam, off site). Exceptionally well organised person, with an eagle eye for detail. Superb communication skills, both More ❯