2 of 2 Permanent Customer Experience Jobs in Sussex

Customer Success Manager Are you passionate about building strong client relationships and delivering exceptional customer experiences? We're looking for an experienced Customer Success Manager to join a fabulous technology business and play a key role in driving customer satisfaction, retention, and long-term success. This … bridge between customers, support, and product teams to ensure clients receive maximum value while helping shape its future development. The Role As Customer Success Manager, you'll take ownership of the day-to-day customer portfolio, proactively managing relationships, identifying opportunities to improve engagement, and ensuring customers achieve ...

from the outset. Working closely with the projects team, you will manage opportunities from initial enquiry through to successful project handover, ensuring an exceptional customer experience throughout. Regular UK-wide travel will be required to meet customers and support business development activities. Key Responsibilities Develop and maintain relationships … with consultants, electrical contractors, lighting manufacturers and other key stakeholders. Generate new business opportunities and maximise existing customer accounts. Work proactively with consultants to secure product specification on upcoming projects. Produce accurate and competitive quotations for lighting control projects. Maintain a healthy sales pipeline and deliver against agreed sales ...