placed in the 3rd tier phone queue in the event of busy periods Part of your role will require you to tackle proactive tasks such as Firmware Upgrades / Process Development / Project Delivery / Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal … environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 5+ years of technical helpdesk environment Firewall Implementations Fortigate / Cisco / SonicWall / Watchguard Backup Solutions Azure / Veeam Virtualisation Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer complex Networking questions. More ❯
points of failure. Participate in disaster recovery planning, testing, and service continuity initiatives. Skills & Experience Essential Strong experience with Windows Server environments, including Active Directory, Group Policy, DNS / DHCP, and file / print services. Excellent understanding of Azure AD, Exchange Online, Office 365, and cloud identity concepts. Working knowledge of Hyper-V, Veeam, WSUS, certificate … services, and endpoint management tools (e.g. ManageEngine). Familiarity with security tools and concepts, such as endpoint protection, email filtering, SIEM / monitoring, or extended AV tools. Understanding of network fundamentals (TCP/IP, VLANs, firewalls) and general troubleshooting. Desirable Experience using collaboration and tracking tools like Jira and Confluence. Experience with … and adaptable approach. Work Life Balance: 37.5 hour working week Provide regular out-of-hours support for planned maintenance or critical issues. Lunchtime finishes on a Friday Hybrid / flexible working arrangements 28 days annual leave Christmas closure Holiday purchasing scheme Benefits: Group pension plan - matched contributions up to 5% Income protection scheme Employee Assistance Programme including remote More ❯
in motion at Flowserve. The network architect is responsible for strategy planning, development, architecture design, evolution and life cycle of network related architectures and services across the APAC / EMEA region. The role also involves project management of network and architecture related projects across the region, participation in global project design and delivery, level three support, escalation support … configure and manage the deployment of Cisco Catalyst switches, 2960X, 4500X, 9000 series Spanning tree, VLANs, 802.1q, trunks, switch stacks and Virtual Switching Systems Deploying QoS to support IP Telephony Cisco 2504, 3504, 5000 series and mobility express wireless controllers Wireless deployment planning and site surveys Riverbed Steelhead WAN optimizers and cloud Steelhead appliances Dynamic and static routing … protocols including EBGP and IBGP DNS and IOS DHCP server configuration In depth knowledge of TCP/IP Ability to use packet capture utilities, WireShark Manage the installation and deployment of CPE devices delivered by managed WAN providers MPLS and IPSEC WAN technologies Remote access VPN Lead troubleshooting and management of level 3 support More ❯
