go-to expert for one of Focus Group's key client accounts. You'll provide 1st and 2nd line support across a range of technologies including Office 365, WindowsServer, networking, and wireless systems. This is a hands-on, client-facing role where your ability to troubleshoot, communicate, and deliver results will shine. What You'll … project deployments and daily IT operations Ensuring client satisfaction through proactive communication and service excellence What You Bring Essential: Proven experience in IT support roles Strong knowledge of Windows Desktop (7-11), Office 365, Active Directory, DNS, and more Excellent communication and customer service skills Ability to work independently and as part of a team Full UK driving More ❯
providers Ability to plan, track and coordinate complex technical activities Good verbal and written communication skills and the confidence to interact with technical peers Microsoft skills to include Windowsserver, SharePoint and some SQL server. Strong customer facing verbal and written communication skills Motivated by efficient use of technology to solve business problems Lateral thinking and More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
dynamic force in the industry. Job Purpose: The Pre-Sales Technical team is responsible for delivering technical solutions to both new and existing customers, focusing on Networking, Cloud & Server Infrastructure, and Cyber Resilience, primarily utilising Microsoft 365 and Azure. As an IT Pre-Sales Engineer , you'll play a crucial role in our sales process. You'll articulate … a technical role, preferably within an MSP environment such as presales, support, project management or technical delivery. A solid understanding of core product sets including M365, Azure, AVD, WindowsServer and associated storage/hardware solutions, Networking Solutions including HPE, Meraki and SonicWALL, Cyber Products such as MS Defender, Bitdefender, Mimecast and Rocket Cyber. Experience in More ❯