2 of 2 Permanent Customer Service Jobs in Sutton Coldfield

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success. Our store The Specsavers Sutton Coldfield store is a busy and well-established optical and audiology practice located … move to a brand-new store in December 2025, the practice now operates from a modern, purpose-built environment designed to enhance both the customer and colleague experience. Colleagues work collaboratively in a fast-paced environment, supporting customers throughout their eye and hearing care journey, from booking appointments through ...