1 of 1 Permanent Customer Service Jobs in Swadlincote

consulting Structural Engineering team if needed. Produce operation and maintenance manuals with Detailers and Engineers as requested. Respond to technical queries promptly with high customer service standards. Attend site visits to develop relationships, resolve technical issues, and develop product design, with follow-up reports. Uphold a customer-first service culture. Develop and maintain client relationships with regular communication. Record and monitor customer service issues, providing reports including additional costs incurred. Coach customers with product presentations and conduct site installation training. Support colleagues to exceed targets and meet KPIs. Perform other reasonable tasks as More ❯