Provide technical leadership in the development, operation, and continual improvement of complex, transformational digital services serving millions of users. Direct the development of enterprise-wide business design and information architecture, embedding the strategic application of technology into DVSA’s organisational management. Develop and communicate the organisation’s enterprise architecture strategy, ensuring robust governance, audit, control, and compliance across … external customer requirements. Oversee work delivered by external partners to ensure DVSA’s reference architecture is robust, scalable, open, secure, and delivers a high-quality user experience through effective system design and API integration. Champion and manage an evolutionary architecture approach, communicating architectural direction across the Department for Transport family and wider government. Great line management is … to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role More ❯
Provide technical leadership in the development, operation, and continual improvement of complex, transformational digital services serving millions of users. Direct the development of enterprise-wide business design and information architecture, embedding the strategic application of technology into their organisational management. Develop and communicate the organisations enterprise architecture strategy, ensuring robust governance, audit, control, and compliance across their technology … and external customer requirements. Oversee work delivered by external partners to ensure their reference architecture is robust, scalable, open, secure, and delivers a high-quality user experience through effective system design and API integration. Champion and manage an evolutionary architecture approach, communicating architectural direction across the Department for Transport family and wider government. Great line management is … to develop the skills they need. They aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role More ❯
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
Natural Resources Wales
or application issues. Maintain a strong relationship with the ICT Service Desk to share 2nd line expertise, and peers in other operational teams to develop a robust problem management team, working closely to investigate ongoing issues. Act as point of escalation for Desk Side Support issues from Service Desk. Use a range of research and communication techniques to … Under the direction of the Desk Side Support Team Leader and Senior Engineers, assist with the rollout of PC, laptop and printer replacement programmes. Lead on the asset management procedure and ensure it is followed, resulting in an accurate inventory and safe handling of assets and data. Assist with the configuration and basic troubleshooting of NRW printers and … focusing on desktop technology. Understanding of ITIL, preferably ITIL Foundation certified, and having worked in an ITIL environment. Degree in ICT, or equivalent experience. Familiarity with the concepts of system administration - creating, modifying and troubleshooting accounts. Good verbal and written communication skills, comfortable and confident in dealing with challenging situations/individuals and a clear commitment to delivering excellent More ❯
Employment Type: Permanent, Part Time, Work From Home