2 of 2 DemandTrendPermanent Root Cause Analysis Jobs in Swansea

response calls, driving quick resolution while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management activities with broader risk management … and develop the Problem Management process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct root cause analysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop and maintain Problem Management reports … tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and key stakeholders. Ensure that incident and problem resolution actions are followed through, holding teams accountable More ❯

multi-agency liaison and collaborative & partnership working Human Resource issues such as Recruitment & Retention, Appraisal, Performance Management, Sickness absence, Annual leave etc Desirable Experience of undertaking complex investigations including root cause analysis Has experience in working in healthcare information technology field Has experience in contributing to policy, planning & service development Skills and Attributes Essential Highly Developed specialist More ❯