2 of 2 Permanent Change Management Jobs in Swindon

Service Management Specialist - Chippenham (full time on site) - Circa £580 per day (inside IR35) - 6 months+ All applicants must hold an active SC clearance and be willing to undergo DV clearance. Sole British national required. NO OCI or national identity cards e.g. NICOP. We are seeking a Service Management Resource who will be responsible for the configuration, optimisation … and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence, to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including … request, incident, problem, and change management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema More ❯

release and customer support for released products Provide innovative solutions to technical problems Work with-in an agile multi-disciplined team Be a key participant of design reviews Support change management, testing, fault finding, prototype and production build. Provide end user support for both new and existing products. Technical liaison with within and outside the business Responsible for … BS/ISO/IEC/IEEE) Interpret and/or contribute to requirements and specifications The ability to work with software engineers to design and debug systems Project Management mentoring or leadership Essential Knowledge: Experience of a general electronics design environment in which processor-controlled devices have been developed Experience in a range of technologies including digital, analogue More ❯