2 of 2 Permanent Service Delivery Jobs in Swindon

organized and proactive Network Coordinator to support the day-to-day management of network suppliers and administrative processes. The ideal candidate will play a vital role in ensuring our service levels are consistently met, helping resolve escalated issues, and identifying areas for process improvement. This is a collaborative role that requires strong communication skills, attention to detail, and a … customer-focused mindset. Key Responsibilities: Supplier Relationship Management : Proactively communicate with Network Managers to ensure third-party suppliers are delivering services in line with agreed Service Level Agreements (SLAs). Issue Resolution : Respond to invoice queries and support the resolution of escalated supplier or customer complaints, taking ownership and ensuring issues are resolved promptly and effectively. Database Maintenance : Maintain … and regularly update the supplier database to ensure accurate and current records. Continuous Improvement : Identify and suggest improvements in service delivery and operational processes that will enhance the customer experience and overall efficiency. Administrative Support : Perform general administrative duties related to network operations, ensuring tasks are completed accurately and on time. Required Skills: Strong interpersonal and communication skills More ❯

Vacancy Location Swindon This is a Temporary , Full Time vacancy that will close in 25 days at 23:59 BST . The Vacancy We are looking for a Community Delivery Manager to join us on a Fixed Term Contract until January 7th 2026. We have an exciting opportunity for a Community Delivery Manager to join our fast-growing … team at Evri. As a Community Delivery Manager , you'll be responsible for ensuring the final mile of our parcel journey runs smoothly - putting customers and clients at the heart of everything you do. You'll lead performance across delivery units by supporting, developing and engaging our network of self-employed and SE+ couriers. This is a great … to give you the opportunity to grow with us! Interested? Take a look at the below to understand what you'll be doing in your role as a Community Delivery Manager at Evri! Driving continuous improvement, using data and management insights (MI) to improve service delivery. Monitoring and improving performance metrics, including Speed of Service, Next Day More ❯