onsite support for hardware/software issues (PCs, laptops, iPads, printers, AV, networking). Administer and maintain user accounts, devices, and system configurations. Support Office 365 tools including Teams, SharePoint, OneDrive, and email. Maintain accurate records via an IT Helpdesk system. Liaise with third-party vendors and escalate issues where necessary. Conduct routine system checks, updates, antivirus monitoring, and More ❯
and students Managing devices including laptops, iPads, printers, AV equipment, and more Troubleshooting issues with Windows/Mac OS, hardware, and networking Supporting cloud platforms including Office 365, Teams, SharePoint and OneDrive Handling user onboarding/offboarding, device imaging, and system housekeeping Logging tickets and keeping accurate records via the helpdesk platform Collaborating with internal teams and external vendors … re Looking For: At least 2 years’ experience in hands-on IT support Strong troubleshooting across Windows 10/11, Mac OS, networking, hardware Office 365 knowledge, Teams, OneDrive, SharePoint Familiarity with Active Directory, file permissions, and printer support Confident working independently and building relationships on-site A full UK driving licence and your own vehicle, essential for travel More ❯
