2 of 2 Permanent Time Management Jobs in Swindon

customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships … key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. … to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies: • Customer Focus • Relationship Building • Communication • Problem Solving • Training & Education • Organization & Time Management Recommended Certifications: • Microsoft Dynamics 365 Fundamentals (MB-910): o This certification provides a foundational understanding of Dynamics 365, including its various modules (Sales, Customer Service, Finance, Operations More ❯

role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology, Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and … governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the operational due diligence and onboarding procedures for new Members and Business expansions Responsible for coordination and management of the Bank accounts, systems, and regulatory reports onboarding procedures. Responsible for onboarding of new Tax authorities and liaison with the Tax department Manage reconciliation between Written & Paid Bordereaux … teams Liaise with members on invoicing procedures at the onboarding stage Ensure the Member Crib sheet have extensive notes for both Delegated Underwriting Authority and Credit Control Teams Operations Management Manage operational procedures and adherence to controls Manage the bordereaux and query resolution KPIs and create an environment of continuous improvement Provide Operations Health reports for the monthly member More ❯