1 of 1 Permanent Change Management Jobs in Tadley

Senior Service Manager

Hiring Organisation
AWE Plc
Location
Tadley, South East, United Kingdom
Employment Type
Permanent Contract, On-site
units to understand their needs and ensure service alignment. Oversee the resolution of major incidents and ensure root cause analysis is completed. Drive problem management processes to reduce recurring issues and improve service stability. Ensure changes are assessed, approved, and implemented with minimal disruption to services. Collaborate with technical … deployments effectively. Identify opportunities to enhance service quality, efficiency, and customer satisfaction. Lead service improvement initiatives and track their impact. Manage and mentor service management staff, fostering a high-performance culture. Ensure the team is equipped with the skills and tools needed to deliver excellent service. Ensure services comply ...