Lead IT Support Engineer
- Hiring Organisation
- ITSS Recruitment
- Location
- Tamworth, Staffordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum Benefits
recruitment, onboarding, and training of new support engineers to maintain a high-performing team. * Ensured adherence to ITIL-based processes, including incident, problem, and change management. * Monitored team performance metrics, ticket queues, and SLA compliance, identifying areas for improvement and implementing corrective actions. * Delivered advanced IT line support across ...