2 of 2 Permanent CRM Jobs in Telford

sectors. A good general understanding of or an interest in IT and technology is essential, as is the experience of using tools such as CRM's, LinkedIn, Office365 etc. Sales Executive role responsibilities: Lead generation opportunity identification through proactive sales, including calls, LinkedIn, networking, email marketing, trade shows/events. ...

Line Support: Deliver technical support to customers across software and systems Log and Manage Support Tickets: Accurately record, track and update helpdesk queries using CRM or ticketing systems Investigate and Resolve Issues: Troubleshoot technical problems and provide effective solutions Escalate Complex Cases: Identify when to escalate issues to senior … ability with strong attention to detail Experience with troubleshooting and resolving customer queries Ability to work collaboratively within a team-focused environment Familiarity with CRM systems, ticketing systems or database management A proactive attitude with a willingness to learn and develop BENEFITS Modern offices in Telford Flexible working culture Opportunity ...