2 of 2 Permanent ITIL Jobs in Telford

related practices like user centred services design or software engineering fits into the product development process.Professional certifications in product management, agile methodologies or ITIL can be advantageous.A degree in a relevant field such as Business, Information Technology, or Design is preferred but not always necessary.Experience of managing platforms across their ...

ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Telecom domain Experience is MUST ...