2 of 2 Permanent Service Management Jobs in Telford

collaboration platforms used across complex technical programmes.What you'll be doingAdministering and supporting Jira, Confluence, Bitbucket and Bamboo.Delivering platform upgrades, migrations and consolidations.Configuring Jira Service Management, including queues, SLAs and automation.Performing technical health checks and platform optimisation.Developing integrations using APIs and scripting.Supporting CI/CD automation for application … delivering Atlassian solutions.Strong administration experience with Jira and Confluence.Experience delivering Atlassian upgrades and migrations.Atlassian certifications or Technical Migration accreditation.Administration experience with Bitbucket and Bamboo.Jira Service Management configuration experience.Knowledge of APIs, scripting and system integrations.Experience supporting CI/CD tooling and automation.Strong communication skills and experience working within Agile ...

Monitors and reports on demand performance using ServiceNow, identifying constraints, risks, and opportunities for improvement across the portfolio. \n Drives continuous improvement in demand management processes, promotes best practice, and supports enhanced colleague and stakeholder experience. \n\n About you. \n \n Relevant experience in a Technology or Business … related environment, or an equivalent qualification, with a strong understanding of ITIL, PMO frameworks, and recognised best practice for portfolio, programme, and service management. \n Experience supporting IT/digital transformation and demand management within complex or regulated environments, with understanding of end-to-end service ...