2 of 2 Permanent User Research Jobs in Telford

Interaction Designer to support work on the Government Gateway programme - mainly supporting SCP, EACD/RATE and FRAUD PREVENTION CENTRE. Key Responsibilities User-Centred Design: Build service flows based on real evidence of user needs and government outcomes. Prototyping & Testing: Create wireframes, user flows, and digital prototypes. … Ensure designs meet strict public sector accessibility regulations and work for everyone, regardless of digital skills. Collaborative Delivery: Work in agile, multidisciplinary teams alongside user researchers, content designers, and product managers. Core Skills Required Evidence-Based Design: Using research and data analytics to test design hypotheses. Designing Together ...

architectural impacts of customer consent models and third-party data management. Provide guidance on data ownership, stewardship, and governance responsibilities across participating organisations. Service & User-Centred Design Collaboration Partner with Service Designers and User Researchers to ensure architectural decisions are driven by user needs. Support exploration ...