2 of 2 Permanent Microsoft 365 Jobs in Tewkesbury

critical hardware; implement advised fixes in conjunction with off-site support partners. Administer and improve our IT helpdesk , ensuring clear communication and timely updates to users and stakeholders. Support Microsoft 365 environments (Teams, SharePoint, OneDrive) and advanced Excel workflows; contribute to user enablement and best practice adoption. Use Visual Basic (VBA) and SQL to automate tasks and … service quality. What Youll Bring Level 4 (Level 5 desirable) qualification in ICT/Business/Project Management or 2+ years relevant experience with ongoing CPD. Strong knowledge across Microsoft 365 (Teams, SharePoint, OneDrive) and high-level Excel skills; confident supporting telephony systems. VBA macro programming skills (essential) and exposure to SQL ; certifications in SQL, VB, C# … service. Search & SEO Tags IT Technician Senior IT Technician IT Support Technician Service Desk Helpdesk 1st Line Support 2nd Line Support Desktop Support Microsoft 365 Office 365 Teams SharePoint OneDrive Windows Printers Laptops Mobile Devices VBA Visual Basic SQL Reporting Asset Register IT Policies Tewkesbury Gloucestershire About Cotteswold Dairy Since 1938, Cotteswold Dairy has flourished More ❯

that values collaboration and continuous improvement. What You’ll Be Doing Providing IT support across desktops, laptops, mobile devices, and printers Troubleshooting hardware, software, and connectivity issues (Windows OS, Microsoft 365, Active Directory, Group Policy) Supporting networking (LAN/WAN, VPNs, Wi-Fi) Assisting with upgrades, migrations, and IT projects Managing tickets and service requests efficiently Supporting … way Travelling to other UK sites when needed What We’re Looking For Experience in a Desktop/IT Support role within a business environment Strong knowledge of Windows, Microsoft 365, Active Directory, and Group Policy Solid grasp of networking fundamentals (LAN/WAN, VPNs, Wi-Fi) A proactive, customer-focused problem solver Excellent communication skills and … ability to support all user levels Full UK driving licence and your own vehicle (essential) Desirable extras: ITIL knowledge or service management experience Cloud/remote support exposure Certifications (Microsoft, CompTIA, Cisco) What You’ll Get in Return Salary up to £40,000 DOE Generous holiday allowance Annual bonus scheme worth up to 16% of your salary Strong pension More ❯