5 of 5 Permanent 3rd Line Support Jobs in the Thames Valley

3rd Line Support Technician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rd Line Support Technician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire and offices around the UK. This role is a mixture … of 3rd Line/infrastructure support, system maintenance tasks & project work and requires the technician to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of your work must be exceptional. Main Tasks and Competencies Working with the Service Desk team on escalated issues, support … infrastructure and SANs Pro-actively build own knowledge and experience to keep up to date with existing and emerging technologies Monitor and troubleshoot server and network performance Liaise with 3rd parties in regard to logging technical queries Carry out 3rd line daily checks, reporting & resolving issues to the agreed procedure Ensure client DR systems are fully More ❯

where we continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 3rd Line IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users … thrive and do your best work. Reporting to our Service Delivery Manager and based at our head office in Oxford, Woodstock, you will play a key role in delivering 3rd line, end user compute and Desktop Support to approx. 1350 users covering cutting edge hardware, software and infrastructure technologies. You will have the opportunity to … combine both end-user support with 3rd Line/infrastructure support and system maintenance tasks ensuring a real diversity of duties. The Role Working with the entire Technology team including Service Desk, L2 and SAM/HAM team on escalated issues, support, major incident management and knowledge transfer Resolving issues for More ❯

Role: Junior 3rd Line Salary: 32k-38k Location: Abingdon - Hybrid Week A - Early - 08:00 - 16:30 Office Based Mon - Thurs, Fri WFH Week B - Day - 09:00 - 17:30 Office Based Mon-Thurs, Fri WFH Week C - Late - 14:30 - 23:00 - Mon - Fri WFH Benefits: 25 Days Holiday and rising (plus bank holidays) Flexible working … services and software and hardware solutions to major blue-chip clients, and our technicians are highly skilled in planning, implementing, and troubleshooting. Primary Purpose : The role of Junior 3rd Line Support Technician based in Abingdon, Oxfordshire, offers variety and challenges with each customer being unique and expecting excellent levels of service. The role includes … with logging, managing and resolving client IT issues - Manage/maintain and mentor on all escalations raised by the apprentice and 2nd line engineers - Work alongside other 3rd line engineers to escalate and resolve more problematic tickets, informing the Operations Manager/Technical Manager - Communicate daily to clients on open tickets status and expected resolution More ❯

Role: Junior 3rd Line Salary: 32k-38k Location: Abingdon - Hybrid Week A - Early - 08:00 - 16:30 Office Based Mon - Thurs, Fri WFH Week B - Day - 09:00 - 17:30 Office Based Mon-Thurs, Fri WFH Week C - Late - 14:30 - 23:00 - Mon - Fri WFH Benefits: 25 Days Holiday and rising (plus bank holidays) Flexible working … services and software and hardware solutions to major blue-chip clients, and our technicians are highly skilled in planning, implementing, and troubleshooting. Primary Purpose : The role of Junior 3rd Line Support Technician based in Abingdon, Oxfordshire, offers variety and challenges with each customer being unique and expecting excellent levels of service. The role includes … with logging, managing and resolving client IT issues - Manage/maintain and mentor on all escalations raised by the apprentice and 2nd line engineers - Work alongside other 3rd line engineers to escalate and resolve more problematic tickets, informing the Operations Manager/Technical Manager - Communicate daily to clients on open tickets status and expected resolution More ❯

3rd Line Support Engineer, COR7287 We have an excellent opportunity for a 3rd Line Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rd Line Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rd Line Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on … employee engagement and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rd Line Support Engineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide a highly personable service are key More ❯