Position: 3rdLineSupportEngineer Location: Witney, Oxfordshire Salary: £35,000-£45,000 DOE As a 3rdLineSupportEngineer, you will be the escalation point for complex technical problems that 1st and 2nd linesupport teams cannot … resolve. You'll work closely with infrastructure, development, and network teams to troubleshoot, diagnose, and fix critical issues across multiple platforms and applications. Key Responsibilities: Provide second and third-line IT support, acting as part of the contact team for internal queries, incidents, user requests, and problem resolution. This includes telephone, remote, and deskside support. Serve … Collaborative team culture with a focus on work-life balance Required Skills & Experience: Experience with Microsoft Cloud and Azure, plus excellent communication skills are essential. Proven experience in a 3rdlinesupport or similar senior technical role Solid hands-on experience with network infrastructure, including switches, routers, firewalls, VPNs, and network troubleshooting Excellent problem-solving More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom
XACT PLACEMENTS LIMITED
3rdLineSupportEngineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rdLineSupportEngineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make … a real impact in the education sector. What youll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff More ❯
3rdLineSupportEngineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rdLineSupportEngineer to join a thriving IT services team supporting schools across the UK. Apply fast, check the full description by scrolling below to find out … full requirements for this role. This is a great opportunity to use your technical expertise to make a real impact in the education sector. What youll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What youll bring: Strong experience with Windows Server, AD, Hyper-V, and Office365/Azure Excellent troubleshooting skills and confident decision-making under pressure A customer-first mindset with great communication skills A friendly, flexible, and team-oriented approachd02fcfcb More ❯
