2 of 2 Permanent Break/Fix Jobs in the Thames Valley

down to read the full role description and make your application. NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK / FIX) To apply: THE OPPORTUNITY We are seeking a Level 2 Field Service Technician to deliver scheduled onsite hardware repair services … fix engineers with proven experience repairing HP and Lenovo laptops and desktops. xehkeey If not training, can be provided but breakfix is essential Candidates who have only carried out basic deskside tasks (e.g. battery or keyboard swaps) will not be considered. KEYWORDS Field Service Technician, Hardware ...

This role is central to the smooth running of our Service Desk, acting as the key operational link between our Level 1 Analysts, Break Fix Engineers, internal support teams and third‐party suppliers. You will oversee day‐to‐day workflow, ensure SLA targets … Level 1 technical support via phone, email, webchat, and portal. Offer day‐to‐day guidance and escalation support to Level 1 analysts. Coordinate break-fix activities including engineer dispatch, parts management, and resolution validation. Monitor SLAs and identify repeat issues or bottlenecks. Produce routine ...