2 of 2 Permanent Design Thinking Jobs in the Thames Valley

hands‐on, map real‐world user journeys, and ensure our service is accessible, inclusive, and genuinely helpful. You’ll combine data, empathy, and Service Design thinking to create experiences that reduce friction, increase trust, and deliver measurable impact for the people who rely on us. What … user wellbeing Evaluate and critique UX/UI directly, identifying usability issues and opportunities to improve accessibility and clarity Conduct journey mapping and Service Design analysis to understand how users experience our service end‐to‐end Translate insights into clear user stories, acceptance criteria, and functional specifications Use behavioural ...

experimentation methods. Strong commercial awareness, stakeholder management skills, and the ability to work in ambiguous environments are essential. Experience with Lean Startup or Design Thinking is important. Exposure to AI, IoT, or digital platforms is beneficial. This is a high impact role offering strong visibility and the opportunity ...