1 to 25 of 36 Permanent ITIL Jobs in the Thames Valley

covered). Desirable Skills Linux (Ubuntu, Debian). PowerShell scripting and automation. SQL or database administration experience. Knowledge of FreshService or similar ITSM tools. Familiarity with IT compliance frameworks. ITIL certification or experience with service management practices. If this is you and you'd like to know more, please send me your CV ASAP... More ❯

Drive cost optimization against current baseline Develop the Standard processes for Incident and change management as to be followed in operations for End user computing group and adherence to ITIL guidelines Drive productivity and quality KPIs for team as well as the mechanism to track them Understand the offerings under modern device management & seamless collaboration portfolio and generate organic growth More ❯

Cloud Platform Networking services and troubleshooting Virtualisation (VMware/Hyper-V) AD (on-premise & Entra ID) environments ITSM systems & ticket management Backup and disaster recovery systems Knowledge of ITIL and Change Control best practices. Strong communication skills and ability to collaborate across teams. If interested, please share your CV and we can arrange a call to discuss further. More ❯

Cloud Platform Networking services and troubleshooting Virtualisation (VMware/Hyper-V) AD (on-premise & Entra ID) environments ITSM systems & ticket management Backup and disaster recovery systems Knowledge of ITIL and Change Control best practices. Strong communication skills and ability to collaborate across teams. If interested, please share your CV and we can arrange a call to discuss further. JBRP1_UKTJ More ❯

and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch. More ❯

and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies This role will require you to be willing and eligible to undergo a high level of UK security clearance If you're interested in the above, apply or reach More ❯

modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in, or within easy commuting distance of, the Oxfordshire area More ❯

modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in, or within easy commuting distance of, the Oxfordshire area More ❯

with VoIP platforms, preferably Gamma Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including IDS/IPS Experience with desktop imaging tools More ❯

a "can-do" attitude who takes ownership Nice-to-haves (but not essential): Experience supporting Apple Mac devices Knowledge of Azure Familiarity with corporate antivirus tools Qualifications ( not essential) ITIL knowledge or certification CompTIA IT Fundamentals+ (ITF+) Microsoft Technology Associate (MTA) Why join us? A chance to develop beyond just support - with hands-on project work included Small, friendly, collaborative More ❯

stakeholders, aligning data solutions with strategic business goals. Own delivery and integration of enterprise data pipelines and platforms, ensuring stability and scalability. Maintain rock-solid operational standards, aligned with ITIL, ISO27001, and internal security policies. Shape and influence data architecture, process standards, and reusable frameworks including AI and RPA capabilities. Oversee vendor management and service contracts, ensuring SLA performance and More ❯

approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Engineer, you'll More ❯

approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Engineer, you'll More ❯

end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. Our Culture And Values Our culture and values align with our mission to More ❯

Network+, CompTIA Security+, MCSE, CCNA. · Experience with scripting languages (PowerShell, Python, Bash). · Knowledge of containerization technologies (Docker, Kubernetes). · Experience with database administration (SQL, MySQL). · Familiarity with ITIL practices and principles. · Experience with system tools (Wazuh, Zabbix, etc). · Understanding of disaster recovery and business continuity planning More ❯

An understanding of the LVS application portfolio (Dataweb; SPN; Q Mobile; VRM; Vantage Products). Ideally some exposure to Azure. IT Degree (or equivalent), CompTIA A+ (or equivalent) and ITIL v3 Foundation would all be an advantage. More ❯

levels of the business. Strong analytical and problem-solving abilities. Skilled in planning and delivering projects. Proactive approach with a focus on continuous improvement. Required education, qualifications and experience: ITIL Foundation Certificate Background in Information Systems, with experience in Microsoft-based infrastructure environments. A history of implementing new infrastructure solutions Previous experience co-ordinating activities across multiple regions Desirable: SAN More ❯

within a service delivery environment and be comfortable to develop technical solutions without adversely impacting the operational effectiveness of the supported systems. You may have a good understanding of ITIL which provides you with the framework to achieving this.Strong interpersonal skills are expected as you will be communicating regularly with our client. Any previous experience within Public Sector organisations would More ❯

complex technical skills Good customer service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop junior colleagues More ❯

within complex enterprise environments. Proficient in troubleshooting, analysis, and problem resolution. Experience with monitoring tools (e.g. SolarWinds , Azure Application Insights ). Excellent stakeholder management and communication skills. Knowledge of ITIL service management processes . Ability to work collaboratively across multiple teams and business units. Experience in creating and maintaining technical documentation. What’s in It for You Competitive salary and More ❯

CRM based on Salesforce cloud leveraging new features (Einstein, Data Cloud, etc.). Transforming legacy software into scalable, agile, and standardized solutions that drive business growth. Applying Agile and ITIL practices while managing suppliers, negotiating contracts, and overseeing strategic budgets. Navigating complex organizations, leading high-performing tech teams, and fostering cross-functional collaboration. Focusing on outcomes with a passion for More ❯

and experience, including setting up firewall rules, dynamic routing, load balancing, intrusion detection and prevention, setting up remote access and site-to-site VPNs. Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with the majority of: Cisco Nexus 7000/9000 series, NX-OS, IOS, VDC, VPC More ❯

Proficient in IT audit, information security management, and IT/technology risk management, with the ability to resolve compliance risks effectively. Knowledge of security control frameworks (e.g., ISO27001, ISO20000, ITIL, COBIT) and experience collaborating with information security teams to implement compliance requirements. Strong problem-solving skills, proactive work ethic, flexible thinking, and the ability to thrive under pressure. Able to More ❯

maintain technical documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. If you would like to More ❯

a fast-paced, event-driven environment . Qualifications Bachelor’s degree in Finance, Accounting, Information Systems , or equivalent. SAP certification (e.g., SAP Certified Application Associate – Financial Accounting ) strongly preferred. ITIL/Project Management training (advantageous). Experience with financial compliance frameworks (SOX, IFRS). Personal Profile Driven: Energetic, passionate, and results-oriented with a commitment to excellence. Adaptable: Flexible in More ❯