1 to 25 of 44 Permanent ITIL Jobs in the Thames Valley

MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently and as part of a More ❯

MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently and as part of a More ❯

MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently and as part of a More ❯

MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently and as part of a More ❯

cross-functional teams. Ability to prioritize and manage multiple tasks independently in a fast-paced environment. Experience managing relationships with third-party vendors and service providers. Solid understanding of ITIL processes and service management best practices. Self-driven, proactive, and committed to operational excellence and continuous improvement. You must have a technical background and be hands in Infrastructure engineering best More ❯

Qualifications Essential Bachelor's degree in computer science, Information Technology, or related field, or equivalent experience. Professional certifications such as AWS Certified DevOps Engineer, Azure DevOps Expert, or equivalent. ITIL certification and familiarity with project management methodologies (e.g., PRINCE2) are advantageous. Desirable Experience of Prince 2 or Agile project management Experience Essential Significant experience in IT particularly in a DevOps More ❯

MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently and as part of a More ❯

MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently and as part of a More ❯

and Google G-Suite. Excellent troubleshooting and problem-solving abilities. Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP). Experience working with ticketing systems and familiarity with ITIL best practices. Ability to deliver clear, concise support to non-technical users. Desirable Skills Firewalls (Checkpoint, Palo Alto) Active Directory Basic networking knowledge IT security awareness Virtualisation (VMware) MDM platform More ❯

Azure, AWS) and their integration points with core enterprise systems. Familiarity with DevOps, CI/CD, and Infrastructure as Code concepts. Solid grasp of security, compliance (e.g., SOX/ITIL), and data governance principles. Exceptional leadership, technical management, and communication skills used to handling complex stakeholder relationships. Desirable Skills Certifications in Oracle Cloud, Azure, or AWS architecture. Experience with modern More ❯

within a GBS or shared services, environment; including 2-5 years in a leadership role managing suppliers. Bachelor's or master's in a relevant field. Strong knowledge of ITIL, service governance and performance management Skilled at building business relationships and supporting business strategies. Customer-focused approach to planning and delivery. Advanced analytical and problem-solving skills, with knowledge of More ❯

desktops and servers. Confident using Windows Desktop (Enterprise), Microsoft Office, and Google Workspace. Excellent diagnostic and problem-solving skills. Previous experience using ticketing/helpdesk tools and familiarity with ITIL practices. Basic understanding of networking principles including TCP/IP, DNS, and DHCP. Ability to communicate technical information clearly to users at all levels. Desirable Experience: Windows Server administration Firewalls More ❯

Six Sigma, or similar, or equivalent practical experience Desirable Professional Scrum Master (PSM) II/Professional Agile Leadership or similar advanced project management qualification Managing successful programmes (MSP) or ITIL certification Experience Essential Practical experience of delivering digital projects, ideally in the NHS or wider UK public sector Practical experience delivering projects using an Agile Scrum or Kanban methodology Experience More ❯

Windows 7/10/11 and Microsoft Office. Familiarity with PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Desirable Skills & Qualifications ITIL Foundation certification. SCCM knowledge and practical experience. Additional Information The role requires visiting a nuclear licensed site Benefits include a workplace pension, flexible benefits (life insurance, health cashback, holiday insurance More ❯

skills Excellent documentation skills Flexible team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and More ❯

Strong leadership, communication, and stakeholder management abilities. Commercial awareness with experience in budgeting, forecasting, and financial tracking. Solid understanding of Microsoft technologies (Dynamics, Power Platform, Azure) and familiarity with ITIL principles. Qualifications & Experience Minimum 5 year's project management experience in a technology or consultancy environment. Certified in relevant frameworks such as PRINCE2, APM, PMI, or equivalent; Agile or MSP More ❯

Strong leadership, communication, and stakeholder management abilities. Commercial awareness with experience in budgeting, forecasting, and financial tracking. Solid understanding of Microsoft technologies (Dynamics, Power Platform, Azure) and familiarity with ITIL principles. Qualifications & Experience Minimum 5 year's project management experience in a technology or consultancy environment. Certified in relevant frameworks such as PRINCE2, APM, PMI, or equivalent; Agile or MSP More ❯

control and environment synchronization across the Fusion lifecycle. Security & Compliance: Implement and monitor security best practices for OCI and Fusion, managing IAM, roles, and policies. Ensure technical compliance with ITIL and SOX frameworks. Performance & Support: Analyze, optimize, and troubleshoot complex issues involving Fusion environments, OCI services, and cloud/on-prem integrations. Collaborate with Oracle Support for critical SR management. More ❯

a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY More ❯

customers. Excellent presentation, interpersonal, and problem-solving skills, with the ability to influence stakeholders up to C-level. Strong project management, business analysis, and design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with More ❯

existing team members to support overall incident management strategy. What We're Looking For Proven Major Incident Management experience in a high-pressure environment. Strong background in Service Management (ITIL framework essential). Ability to interpret and present data , with excellent reporting and analytics skills. Exceptional communication skills - able to relay complex information clearly. Experience within financial services or similar More ❯

skills Familiarity with Microsoft technologies (Office 365, AD, Exchange, SharePoint) Experience supporting Android/iOS devices and business telephony systems Working knowledge of IT networks (DNS, DHCP, VPN, etc.) ITIL Foundation certification (or willingness to obtain) Excellent communication and organisational skills Full UK driving licence (occasional travel required) What You'll Gain Access to a modern learning and development platform More ❯

with Oracle ERP (e-Business or Fusion), including data migration and process mapping. Technical skills such as PL/SQL, JavaScript, BI Publisher. Understanding of methodologies like Agile and ITIL, along with capacity planning concepts. Knowledge of integration components, such as PenServer and HMRC. Why Join Us? We are committed to fostering a supportive and engaging work environment. With a More ❯

Specification Education, Qualifications and Training Essential Masters level qualification and/or equivalent experience Business Analysis certification/training, or equivalent practical experience Evidence of Continuing Professional Development Desirable ITIL certification Professional Scrum Master (PSM) I/AgilePM/Lean Six Sigma, or similar, or equivalent practical experience Experience Essential Experience of working in the NHS or other health or More ❯

Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders. Useful Qualifications Salesforce training/certification. ISEB qualified Test Analyst. ISEB Foundation in software testing. ITIL 4 Foundation or above. Insurance Market experience/knowledge. ISEB/ISTQB qualified tester with experience of testing in a number of organisations. What do we offer in return? A More ❯