1 of 1 Permanent Major Incident Management Jobs in the Thames Valley

Line Analysts and providing expertise to troubleshoot skills relating to the LVS portfolio of applications. There is also a requirement to engage with internal and external stakeholders to resolve incident related queries and to provide major incident management. The role will involve: Being an ambassador for LVS at every contact with external customers and internal teams alike … more detailed knowledge. Maintaining motivation and focus within a highly technical team, providing input into training requirements for more junior members of the team. Providing a focus on Knowledge Management and reducing Key Person Dependencies across the team. Conducting periodic skills gap analysis with 1st Line, Technical Services (LVS) and LVS DevOps resolvers, helping to identify and plan delivery More ❯