position reports to the Service Desk Lead Core technologies and skills preferred for this role: Ability to support core technologies. These technologies include but are not limited to- MicrosoftServer all versions, Microsoft SQL, MicrosoftExchange, Microsoft Remote Desktop and RDApp infrastructure, VMware, Hyper V, Cisco, Citrix, Azure, Microsoft 365, Microsoft Intune, HPE and Dell technologies, SonicWall, WatchGuard and Draytek technologies, Veeam, Adobe, Fortinet, Juniper Key duties of role- Description of the main duties * The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients * The role will provide expert and highly personable support to many clients … across varied cutting edge and legacy technologies. The role is not field based * Working with Microsoft and major vendor technologies - with PCs, laptops, servers, peripherals and networks both in terms of hardware and software * Working with the Service Desk Management team, logging and categorising tickets and escalating cases where needed * Monitoring service desk ticket flow and ensuring correct More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Marshall Resource Partners Ltd
maintain LAN, WAN, VPN, and wireless network infrastructure. Configure and manage DNS, DHCP, VLANs, and routing. Support security best practices, including firewall administration, endpoint protection, and compliance. Cloud & Microsoft Services Administer and support Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive). Manage Microsoft Intune for device compliance, mobile management, and application … project delivery, migrations, and infrastructure enhancements. Required Experience & Skills Proven experience in a senior infrastructure or 3rd line IT support role. Strong background in VMware administration and troubleshooting. Microsoft Azure and Microsoft 365 administration expertise. Hands-on with Intune and modern device management. Strong understanding of Windows Server, Active Directory, Group Policy, DNS, DHCP, VPNs, VLANs. More ❯
be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure to Microsoft 365, Azure, Active Directory, networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access, and occasional … site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft 365 Administer Active Directory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems Log and manage tickets accurately, keeping clients updated and informed Contribute to knowledge sharing and process improvement What My Client Is Looking … For Previous IT support experience (MSP/helpdesk preferred but not essential) Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking basics A natural problem-solver with great communication skills A proactive, customer-first mindset and eagerness to learn GCSEs including English and Maths; certifications such as CompTIA A+ are a plus Full UK driving More ❯
request tickets ensuring established SLAs are met. Person Specification Minimum: Excellent knowledge in Windows 7/8/10 installation and configuration Exposure to Email Management/Configuration - Exchange 2013/2016, Office365, etc. 2+ years' experience working with medium-large businesses. Ability to learn on your feet. Strong communication skills Excellent troubleshooting and problem resolution skills Excellent More ❯
a minimum of two years' experience in a commercial IT support/projects role and ideally a degree or technical qualification in a relevant field. Candidates with recent Microsoft technical qualifications will be highly regarded. Senior IT Support Engineer Required Skills: + Windows Server 2012/2016/2019/2022 + VMWare & Hyper-V + Exchange …/2017 + Clustered Hypervisors (VMWare/Hyper-V) Relevant Qualifications (any of below would be great): + Degree Level IT Qualification or demonstrable equivalent industry experience + Microsoft MCP/MCSA General: + 2+ Years in client-facing hands-on technical role + Excellent verbal & written communication skills + Positive/can-do attitude & confident dealing with More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
3rd Line Support/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire - £45,000 Do you want to be an exceptional 3rd line Support Engineer that gets heavily involved with final escalations in a dynamic, growing team? Are you based in Berkshire, Middlesex, Hampshire, Hertfordshire, Buckinghamshire, Oxfordshire or Surrey and commutable daily to Maidenbhead? Do you want an … opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here's a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. … escalations, and act as a technical mentor within the business. Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with Scripting (eg PowerShell) and endpoint management tools A More ❯
equipment when required About You We’d love to hear from you if you have: Previous IT support experience (1st/2nd line or similar) Strong knowledge of Microsoft operating systems, applications, and cloud tools (Exchange, Azure, Intune, Entra) Understanding of networking, Active Directory, virtualisation, and system management Excellent troubleshooting and problem-solving skills Great communication More ❯
of troubleshooting hardware and software related issues Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification Excellent knowledge of O365 and Microsoft OS's Understanding and experience of Active Directory, Azure AD, and Exchange Benefits: Company pension plan up-to 7% employer contribution Life Insurance up-to 2x your More ❯
of troubleshooting hardware and software related issues * Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification * Excellent knowledge of O365 and Microsoft OS's * Understanding and experience of Active Directory, Azure AD, and Exchange Benefits: * Company pension plan up-to 7% employer contribution * Life Insurance up-to 2x your More ❯
Project Engineer, M365, Exchange, AD, Intune, PowerShell, Oxford, COR7020 The Role As a Project Engineer, you will utilise your expertise in M365, Virtualisation using Hyper-V, and Active Directory, along with sounds skills across networking and a familiarity with PowerShell, to support clients and the wider business across various IT support issues, covering server support, networking, and storage … based, with an office-based work arrangement. What's Required? To be considered for the Project Engineer role, you should have: Proven experience with M365 including experience using Exchange, OneDrive/SharePoint and Intune Familiarity with Hyper-V, and Active Directory Experience with scripting, Cisco Meraki, or IT quoting tools would be advantageous While the ideal candidate will … the team. So What's Next? If you're currently a Project Engineer or aspiring to advance in this field, apply now for immediate consideration! Project Engineer, M365, Exchange, AD, Intune, PowerShell, Oxford, COR7020 Corriculo Ltd acts as an employment agency and an employment business. #INDSUPP, #ChannelB, #SP More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Itergy
UK - Hybrid Location: Reading, UK Type: Full-time For over 24 years, Itergy has supported organizations in their IT infrastructure projects, specializing in Identity Security, Mergers & Acquisitions, and Microsoft technologies. We offer consulting and managed services around Azure AD, Active Directory, Exchange, M365, and Cloud solutions helping clients design secure, future-ready environments. Our head office … and ensuring client satisfaction. Accountablefor all end-to-end project technical quality and success, including scope, timeline and budget. Experience Minimum of 5+ years of experience in delivering Microsoft infrastructure, Active Directory, Azure Active Directory, and M365 projects as a technical lead. Minimum of 5+ years of experience operating and supporting IT infrastructure. Experience configuring the Quest On … projects. Enjoy a flexible hybrid work model that supports work-life balance. Opportunity to work on challenging and high-impact projects with international clients. Access to continuous learning, Microsoft certifications, and professional development. Contribute to a company that values excellence, integrity, and innovation. More ❯