2 of 2 Permanent Private Cloud Jobs in the Thames Valley

Responsibilities Lead and manage the SAP Support Centre team, including application and technical specialists. Own the delivery of SAP support services across public cloud, private cloud, any-premise and on-premise. Serve as Service Delivery Manager for key customers, ensuring SLA compliance and proactive service improvements. Oversee … ensure seamless customer experience. Skills & Experience Proven experience in managing SAP application and technical support services. Strong knowledge of SAP S/4HANA (cloud and on-premise) and SAP ECC environments. Demonstrated leadership skills with experience managing support teams. Customer-focused mindset with strong service delivery expertise. Excellent communication ...

network applications TCP/IP, SNMP, NetFlow, VoIP LAN/WAN architectures (MPLS, Frame Relay, ATM) Network security principles and infrastructure design Understanding of cloud and virtualisation technologies (SDN/NFV, public/private cloud) Familiarity with performance and monitoring tools (e.g. ArcSight, Tivoli, HP OpenView ...