Product Support Analyst
- Hiring Organisation
- Red Top Resources Ltd
- Location
- Newbury, West Berkshire, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £34000/annum
Product Support Analyst required for a well established small business specialising in software solutions based in central Newbury (Berks). The role is within the customer support and software testing team, dealing with incoming support enquiries and supplying resolutions - whether from (eventually) personal knowledge of the system … understanding of technology/coding but doesn't want to be a developer and also has the ability and appetite to learn about the product, how it 'hangs together' and enjoy problem solving. The successful candidate will build an understanding of the technical environments, software products, business processes ...