and troubleshooting Basic understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end users More ❯
the IT Support function Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed Experience and Skills: Experience with SCCM or Intune Confidence administering and maintaining networks Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their management Strong background of troubleshooting hardware and More ❯
the IT Support function * Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed Experience and Skills: * Experience with SCCM or Intune * Confidence administering and maintaining networks * Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their management * Strong background of troubleshooting hardware and More ❯
skills for devices and applications. Knowledge of Active Directory (AD) , including adding objects and groups. Experience with MS Surface Pro devices or similar hardware is a plus. Familiarity with SCCM Task Sequence (TS) building. An active SC Security Clearance is a hard requirement for this role. Excellent customer-facing skills and the ability to work effectively in a team. This More ❯
