Senior IT User Support Officer
- Hiring Organisation
- St Edward's Oxford
- Location
- Oxford, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
seeking an experienced IT support professional to play a key role providing IT support at St. Edwards. The Senior IT User Support Officer is responsible for overseeing the 1st line IT support staff and ensuring that the highest levels of customer … service and IT support are maintained. The role will involve providing IT support across the school, supporting staff, pupils, and operational departments, ensuring the high performance of the IT helpdesk function, including ticket management, reporting, and service improvement. They will contribute to the reliability ...