2 of 2 Permanent Service Design Jobs in the Thames Valley

Title: Technology Service Design Lead/Expert Role Overview We are seeking an experienced Technology Service Design Expert to lead the development, documentation, and implementation of service design frameworks within a complex, government-facing environment. The role will focus on establishing and embedding service design principles and models, ensuring alignment with client expectations and s... CRWG1_UKTJ ...

multi-team and multi-vendor environments. You will combine hands-on engineering expertise with strategic leadership, ensuring SRE practices are embedded across the full service lifecycle-from design through to production operations. As the SRE Technical Lead, you will: Define and implement SRE strategy, standards, and best practices … including SLAs, SLOs, and error budgets Embed reliability principles into platform and service design from the outset Lead key SRE practices such as reliability reviews, operational readiness, and toil reduction Drive automation across monitoring, incident response, and remediation Act as the technical escalation point for major incidents ...