14 of 14 Permanent ServiceNow Jobs in the Thames Valley

Summary: ServiceNow Dev to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions. Key Responsibilities Serve … technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide ...

related field OR vocational experience. • Strong troubleshooting and analytical skills. • Fundamental understanding of networking, APIs, and integration concepts. • Knowledge of ITSM tools (e.g., ServiceNow, Jira Service Desk). • Approximately 5+ years’ experience in a technical support or application support role. • Experience with databases (PostgreSQL, SQL Server, Oracle, or similar) including ...

Desk professionally. Solid troubleshooting capability across hardware, software, and enterprise technologies such as Microsoft 365, VDI, and collaboration tools. Familiarity with ITSM tools (e.g., ServiceNow or Jira Service Management) and good understanding of ticket management best practices. Calm, organised, and able to handle pressuretraits essential for progressing into shift leadership. ...

Proven ability to assess risk, impact, and dependencies across IT services Experience defining and managing SLAs and KPIs Strong understanding of ITSM platforms (e.g. ServiceNow) Good understanding of IT infrastructure and architecture (networks, servers, core platforms) Strong communication skills with both technical and non-technical stakeholders High standards of integrity ...

resource management Experience in change management and organisational transformation initiatives Commercial awareness with the ability to balance scope, value and cost Familiarity with ServiceNow advantageous Knowledge of MS Project, Jira or similar tools beneficial Project management certification (PMP, PRINCE2, PMI-ACP) preferred but not essential Personal Attributes Strategic thinker with ...

Required skills and experience: * Previous experience working in as an IT Support Analyst/Engineer * Experience supporting Microsoft Windows Server based Infrastructure * Experience with ServiceNow * Experience with Windows 10, Office 365 and Active Directory * Basic networking knowledge (DHCP, DNS, TCP/IP) * Printer management and support * Setup and administration ...

identify and investigate complex problems and implement resolutions Direct contact with customers/end-users on the phone and by email IT Service Desk (ServiceNow etc.) experience Desired Experience .Net (C#), SQL (including SSAS, SSIS & SSRS) Azure infrastructure (VMs, VNETs, certificates etc...,) ITIL v3/v4 Foundation Microsoft certifications ...

Foundation knowledge and understand Change Management principles. I am organised, delivery-focused, and strong in planning and time-management. I have Salesforce and ServiceNow ITSM experience and can work both independently and within a team. I build effective stakeholder relationships through strong communication and can simplify complex information into clear ...

interpret trends and failure modes • Understanding of warranties, defect liability, and commercial obligations • Experience with low/no‐code workflow tools (e.g., Power Automate, ServiceNow) • Confident communicator able to influence suppliers and internal teams This role is key to optimising reactive maintenance, reducing asset risk, and driving smarter, more efficient ...

ServiceNow Test Analyst Hybrid Salary up to 45k A QA Engineer is required to join a growing ServiceNow implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant … issues found during testing. To be successful in the role you will: Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies ...

feedback; escalate complex issues for support. Service Management Team (Perth): Collaborate to ensure alignment with global ITSM and ITOM practices, including consistent use of ServiceNow, HAM, and operational standards. Global Service Desk & GTOC: Partner to manage escalations, knowledge sharing, and service handoffs. Perth Technology Site Support Team: Engage regularly … Intune. Awareness of endpoint security, networking fundamentals, and collaboration systems. Understanding of ITOM practices such as event and configuration management. Working knowledge of ServiceNow or equivalent ITSM platforms Experience administering devices within Intune (e.g. mobiles, tablets, EUC) Knowledge in Microsoft Teams Room INDIT Planet Recruitment acts as an employment agency ...

Iron Mountain Data Centers is seeking a proactive and effective ServiceNow Business Analyst to join our Service Management team. In this role, you are not just gathering requirements—you are the \"super BA\" acting as the essential link between business needs and the full power of the ServiceNow platform. … complete requirements lifecycle—from elicitation and functional specification to technical design alignment and final validation. You will capture and simplify business requirements directly within ServiceNow and curate a prioritized product backlog. Process Improvement & Platform Strategy: Proactively analyze current processes to address inefficiencies and design optimal future-state workflows that utilize ...

Summary: ServiceNow Dev to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions click apply for full ...

Sales Leader - ServiceNow (Elite Partner) - OTE £275-325k A leading ServiceNow Elite partner is seeking a UK Sales Leader to drive revenue growth, market expansion, and strategic alignment with ServiceNow across the UK. This is a senior leadership role owning go-to-market strategy, enterprise sales execution, alliance engagement … regional team performance. Location: United Kingdom Compensation: OTE £275-325K + executive benefits What the role will look like Own UK bookings across ServiceNow licences, services, and managed offerings Define and execute UK go-to-market strategy aligned to ServiceNow workflows Build and lead a high-performing enterprise sales ...