Customer Support Manager
- Hiring Organisation
- Bracknell Personnel Services
- Location
- Wokingham, Berkshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Customer to the point the Repair Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal Support Departments (Tech Services, Sourcing, MIS and Finance) and ensuring Customer requirements are responded … Administrators, providing training, reviewing performance, mentoring and in the moment feedback where necessary. Identify opportunities to delegate tasks to Customer Account Administrators for effective workload management. Candidate Profile: Understanding of the Company commercial position and its relationships with its Customer and Supplier base. Experience in process analysis/Continuous ...