2 of 2 Permanent Customer Service Jobs in Thatcham

Support role. You will provide technical support to customers, helping them resolve issues and ensuring they receive a high standard of service throughout the process. You will be responsible for answering customer queries, identifying problems and helping customers find suitable solutions. You will also explain technical information … keen to develop their technical skills. Ensuring Your Success Ideally, you will have some previous experience in IT support, technical support or a customer service role, although extensive experience is not essential. You will have good communication and customer service skills, with a friendly, patient ...

confident learning new technology and explaining it clearly to others, including those who may not be particularly confident with IT. Strong communication and customer service skills are essential, as you will be working directly with school staff and building relationships with different customers. You will also need good … completion. In Return This is an excellent opportunity to join a company that provides software solutions to independent schools, in a varied role combining customer support, training and project coordination. You will have the opportunity to develop your software knowledge, work closely with schools and help customers improve ...