Product Support Specialist
- Location
- Tipton, England, United Kingdom
developers, engineers, or product teams. Create and update help center articles, FAQs, guides, and support documentation. Track customer issues using tools like Zendesk, Freshdesk, Intercom, Jira, HubSpot, or similar platforms. Collect customer feedback and share insights with product and development teams. Test reported issues and confirm whether they are bugs ...