Customer Journey Strategy Senior Manager
Tower Hamlets, London, United Kingdom
Barclays Bank PLC
initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly … customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: