6 of 6 Permanent Customer Experience Jobs in Tower Hamlets

As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with … business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration … to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You More ❯

Join us as a Senior Software Engineer at Barclays, where you'll transform and modernise our technology platform to build a market-leading customer experience that sets new industry standards. In this key role, you'll embrace a Product Operating Model mindset to understand and meet the customer, business, and technical needs. You'll drive new technology … customers while maintaining our culture of collaboration, learning, and continuous improvement. To be successful in this role you should have: Required Skills: Proficiency in Java and BDD testing frameworks Experience with AWS or other public cloud platforms Proven ability to build high-scale distributed systems Deep understanding of authorization models (ReBAC, ABAC, RBAC) and Policy as Code Preferred Skills … Experience with IAM technologies or access control systems Strong communication skills-able to bridge technical and non-technical audiences A mindset for constructive disruption and continuous improvement Resilience and relationship-building skills to drive change Your assessment will focus on critical skills for this role, including risk management, change leadership, business acumen, strategic thinking, digital technology expertise, and relevant More ❯

Engineer at Barclays, where you will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and … and realising these through rapid prototyping and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms such as Relationship Based Access … Control (ReBAC), Attribute Based Access Control (ABAC), alongside Role Based Access Control (RBAC). Experience with Java, BDD testing concepts and Public Cloud (AWS) An understanding in authorisation and authentication technologies such as Policy as Code, IAM, IAM solutions Some other highly desirable skills include: A willingness to constructively disrupt and challenge the norm Experience relationship building skills More ❯

Production Network Engineering at Barclays, where you spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for … and services that enable systems, colleagues, guests and partners To be successful in this role as an Infrastructure Engineer - Production Network Engineering, you should possess the following skillsets: Extensive experience as an individual contributor in the design, build and operate of Telco hardened virtual infrastructure ecosystems for example Openstack, Kubernetes, QEMU, KVM, HCI spanning Cloud Platforms such as Public … NetworkManager, including data path acceleration protocols and interfaces such as RDMA, RoCE, iWARP, NVMe, SR-IOV and DPDK, alongside familiarity with Cloud Native Functions and Container Networking Interface plugins Experience in multi-layered IP Network engineering including good experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python More ❯

the evolution of our digital landscape, driving innovation and excellence. You'll harness describe an aspect of the team or role technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for … products and services that enable colleagues, guests and partners. To be successful in this role as an Engineering Manager - Production Network Engineering, you should possess the following skillsets: Extensive experience as an individual contributor and a leader of teams that design , build and operate network products across all 7 layers of the OSI stack from physical through to virtual. … CE.3.0, LSO, Overlay IP/VPN technologies for example RFC2547bis, RFC7432, RFC8365/RFC9746, Software Defined Networking and Network Instrumentation technologies for example gNMI/gRPC, Y.1731, Y.1564, TWAMP Experience of virtual infrastructure ecosystems for example Openstack, Kubernetes, QEMU, KVM, HCI across Cloud Platforms (Public/Private/Hybrid) and uCPE Platforms (x86, aRM), including open networking technologies for More ❯

at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Security Configuration Service Lead you should have experience with: C-CURE Programming & Commissioning - Certified Levels 1, 2 & 4 within version 3.0 (essential … . Genetec SC-OTC-001 - Advanced knowledge required for seamless security system integration. End-to-end experience managing C-Cure & Genetec systems-from programming through to mapping, including expertise in queue management. Some other highly valued skills may include: Proven experience in Access Control and CCTV. Experience working across multiple time zones, dealing with vendors and teams … in different regions. Knowledge of Physical Security infrastructure and experience with technical implementations at an Enterprise level. Knowledge of other Physical Security products/service offerings including mobile building access. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology More ❯