Desktop Support Specialist II
- Location
- Tredegar, Wales, United Kingdom
/upgrade hardware/software. Network user creation/deletion, basic knowledge of AD Mailbox creation/deletion, distribution group maintenance, basic knowledge of EMC iPhone setup & IOS troubleshooting. Procurement of, but not limited to: Computers, desktops, & printers Proper escalation of Solution Centre submissions Provide one on one assistance … experience in helpdesk related field Experienced with hardware/software Experienced in troubleshooting network connectivity issues Basic understanding of TCP/IP, DHCP, AD, EMC, & DNS Experience in troubleshooting in, but not limited to: MS Office, Computer setup, software installs, & basic network connectivity issues iPhone setup & IOS troubleshooting Ability ...