Service Systems Engineer
- Hiring Organisation
- ARM
- Location
- Twickenham, London, St. Margarets and North Twickenham, United Kingdom
- Employment Type
- Permanent
About the role An established technology organisation is seeking a Service Systems Engineer to support and maintain mission-critical CAD and Control Room solutions used by Emergency Services customers. Working within a Service Engineering function, you will provide advanced technical support, investigate complex incidents, perform root cause analysis, implement changes … work closely with customers to ensure the continued availability and performance of operational systems. You will act as a technical escalation point for CAD-related issues and collaborate with development, project and third-party teams to resolve problems and deliver service improvements. The role covers CAD-related services across both ...