1 to 1 of 1 Permanent 1st Line Support Jobs in Tyne and Wear

1st Line Helpdesk Support, Newcastle Salary £24,000 Our national facilities client has an immediate opening for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their … all issues and queries are managed and handled professionally, accurately and in a timely manner. Working within agreed SLAs you will ensure correct support and procedures are followed, portraying a confident approach to users and colleagues. Requirements: - Ideally some relevant experience gained within a helpdesk role - Solid experience … gained within a customer service role (face to face or telephone based) - Tech savvy - an understanding and awareness of IT support and technologies. - You will be comfortable working in a fast paced environment, whilst remaining calm under pressure - An effective communicator with good interpersonal skills and have the more »