4 of 4 Permanent Client Onboarding Jobs in Tyne and Wear

product, technology, and customer success teams. You will play a key role in resolving user queries, analysing platform usage, and helping to improve overall client experience through structured insights and feedback. Your Responsibilities: Respond to customer queries via phone, email, and chat Own and manage client issues, including … escalation where required Guide users through platform features and functionality Analyse and document product issues Produce structured reports on client activity and usage trends Create and maintain FAQs and support documentation Support client onboarding and user setup Maintain accurate and high-quality client data Gather ...

Principal Consultant Application Deadline: 26 April 2026 Department: Client Onboarding Employment Type: Permanent - Full Time Location: Newcastle upon Tyne Reporting To: Head of Payroll Onboarding Compensation: £44,000 - £49,000/year Description Join our Client Onboarding Department as a Principal Consultant ...

device faults, driving resolution via SOPs. Coordinate returns, replacements and refurbishment activity, including fault checks and troubleshooting with debug cables when required. Support customer onboarding: dashboard setup (companies, sites, users/permissions), shipping, installation planning and training coordination. Provide first-line customer support and coordinate field engineer site ...

discovery, delivering tailored demos, and building credibility as a trusted advisor. Youll be responsible for driving new, renewable MRR, while working closely with onboarding and customer success to ensure a seamless customer journey. What Youll Be Doing Owning the full sales cycle from outbound through to close Building ...